Public Benefit Specialist, Entry

Initial Posting Date:

01/13/2026

Final date to receive applications:

01/21/2026

Agency:

Department of Human Services

Salary Range:

$3,705 - $4,833

Position Type:

Employee

Position Title:

Public Benefit Specialist, Entry

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Note:

Effective Feb. 1, 2026, the compensation plan for this position will be increased to reflect a Cost-of-Living Adjustment (COLA) of 2.5%.The salary listed in this posting does not reflect the COLA.

Bilingual requirement English and Spanish

This position requires duties to be completed in both English and Spanish. The job offer will be contingent upon passing test(s) evaluating your proficiency in the bilingual requirements of the position. This position may receive a 5% differential pay based on passing the required language test.

Opportunity awaits!

Love helping people and keeping things organized? Join a team that values your attention to detail and your heart for service! Apply today for this Public Benefits Specialist Entry and be the connection that helps our communities access vital services.

As a Public Benefits Specialist Entry, you will:

• Manage vouchers, plans, and job records for Home Care Workers.
• Explain policies, solve problems, and make sure payments are on time by talking with clients, providers, and the Central Office.
• Teach Home Care Workers and consumers how to use Provider Time Capture (PTC) and keep records up to date.
• Handle financial tasks, like issuing and balancing payment documents, EBT cards, and vouchers.
• Greet visitors, check in clients, set up appointments, and keep the office running smoothly.
• Keep records, upload files, handle applications, and manage inventory.
• Support case managers, maintain professional relationships, and take part in training and development activities.

A valid driver’s license and acceptable driving record are required for this position.

You must be bilingual in English & Spanish to qualify for this position.

• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents.
• An associate degree in any field.
• An equivalent combination of education and experience.

We are looking for candidates with:

• Experience providing thoughtful, empathetic, and solution-focused support to individuals.
• Experience recognizing, analyzing, and creatively solving various problems.
• Experience applying organizational policies and processes to complete tasks.
• Experience clearly explaining information in speech and in writing to diverse people.
• Experience making independent decisions and offering fair and equitable support and guidance to others.

• The work schedule is Monday to Friday, 8 am to 5 pm PT.
• Work will take place in offices, participants' homes, and various community sites.
• Occasional travel is required for attending meetings or trainings, providing other offices reception support and delivering items to consumers as needed.
• You may interact with individuals experiencing trauma or emotional distress. There may be times when individuals have difficulties with managing their emotional responses.
• You may meet situations requiring quick decision-making to ensure your safety or the safety of others.

Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

• Your application materials are used to determine your starting salary range. Please ensure that all education and experience you would like considered are included in your application…