Wireless Retail Sales Specialist - Bend

Job Description - Wireless Retail Sales Specialist - Bend, OR (260160)

At Consumer Cellular, we are redefining retail!

Consumer Cellular is committed to going above and beyond to ensure that customers have everything they need and nothing they don’t. This commitment is anchored in our desire to have a relationship with customers that feels more like a partnership. A friendship requires connecting and being available when something goes wrong or when you need someone to lend a helping hand.

We are proud to have a Consumer Cellular Retail Store in your community. This is a place where you can stop by and check out the latest wireless products and services, or visit with your friends at Consumer Cellular.

Consumer Cellular is adding to our team of incredible relationship builders, conversation havers, and wireless technology lovers. A key member of our team is the Retail Wireless Sales Specialist, who works directly with customers, listening to their needs and ensuring we provide a product-based solution. Our Retail Wireless Sales Specialists are motivated by delivering a world-class experience, where customers leave with a smile on their face and a working phone in hand.

Our Retail Wireless Sales Specialist earns between $18.00 - $19.00/hour plus uncapped commission. This position is classified as modified full-time, which means the work schedule will range between 30 to 39 hours per week.

• Brand Ambassador – While orange is our color, we are best known for our outstanding customer service. You will ensure the store is comfortable, welcoming, and always open for our guests when needed.
• Relationship Builder – You will have the opportunity to build relationships with guests, team members, and field leadership.
• Product and Services Enthusiast – You will receive training on our products and services, preparing you to translate technology into real-world conversations.
• Account Management – You are responsible for setting and being available for guest appointments, investigating and problem solving when reviewing guest accounts.

• Education and Skills
  • High school diploma, or equivalent experience is required.
  • Positive attitude and ability to make the customer feel like the priority.
  • At least 6 months of customer service experience in a retail setting. Bonus points if you have worked in the wireless industry.
  • Experience operating a POS system and ensuring accurate transactions.
  • Proficient with MS Office suite of products (Word, Excel and PowerPoint).
• Schedule and Attendance
  • Flexibility, including weekends.
  • Retail Store is open six to seven days a week. Hours will vary between 9:00 am to 6:00 pm most days.
• Physical Requirements
  • Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items. Includes standing for 6-8 hours.
  • Requires the ability to move around the store, assist customers, and maneuver merchandise when necessary.
  • Regular store cleaning including cleaning display cases, shelves and making the store clean and safe for guests.

Founded in 1995, Consumer Cellular is the first wireless provider unapologetically built for Americans 50+. An approved wireless partner of AARP, Consumer Cellular is trusted by more than 4 million subscribers for affordable plans, popular phones and devices, and great nationwide coverage, all backed by top-rated, 100% U.S. based customer support. Based in Scottsdale, AZ, with 3,000 employees in company locations throughout the U.S., Consumer Cellular has earned recognition as the most awarded wireless brand for customer service.

The company has been honored as #1 in customer service in its industry numerous times and, in 2024, ranked #1 in network coverage and customer satisfaction among wireless carriers by the American Customer Satisfaction Index (ACSI). The company has been featured 12 times on the Inc. 5000 list of the fastest-growing privately held U.S. companies. Consumer Cellular phones, devices and plans are available nationwide through more than 50 company-owned neighborhood stores, online at , by telephone at , and at leading retailers including Target and Walmart.

• Minimum Salary: $36,750
• Maximum Salary: $46,200

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Our Talent Acquisition team are able to answer any additional questions you may have as you move through the selection process. As part of our Total Rewards package, Consumer Cellular, Inc.

offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, and emotional wellbeing.

• Competitive base pay with potential for shift…