Emergency Department Supervisor

Emergency Department Supervisor – Veterinary Referral Center of Central Oregon

Join our dynamic team as an Emergency Department Supervisor r role will involve clinical oversight, staff management, and operational efficiency to ensure the highest standard of care for pets in urgent situations.

At the Veterinary Referral Center of Central Oregon (VRCCO), we provide advanced veterinary care with a commitment to compassionate, individualized treatment and evidence‑based practices. Our culture is built on teamwork, compassion, and going beyond expectations, creating a fulfilling career in veterinary medicine.

VRCCO is a leader in advanced pet care offering dermatology, internal medicine, oncology, surgery, ophthalmology, neurology, physical rehabilitation, urgent care, and emergency services. We deliver outcomes that are otherwise not possible through ongoing development, support, and expertise in procedures such as dialysis, joint replacements, and pituitary surgery. Our purpose‑built campus has over 26,000 sq. ft. of space, competitive compensation, comprehensive benefits, and unique employee perks, including Vet Cadets Childcare located near our urgent care facility.

We are seeking a highly organized, compassionate, and decisive Pet Emergency Supervisor to lead our fast‑paced emergency department. Responsibilities include balancing clinical oversight, staff management, and operational efficiency while ensuring the highest standard of care for pets in urgent situations.

• Oversee daily operations of the emergency department, ensuring smooth workflow and timely patient care.
• Coordinate triage and prioritize cases based on urgency.
• Monitor resource allocation, including staff assignments, medical supplies, and equipment.

• Supervise veterinary technicians, assistants, and support staff during emergency shifts.
• Provide guidance, mentorship, and performance feedback to team members.
• Encourage employee development in training through skills checklists and support career advancement.
• Facilitate ongoing training in staff policies and best practices.

• Support veterinarians in managing critical cases by ensuring staff readiness and adherence to protocols.
• Ensure compliance with safety, sanitation, and medical standards.
• Assist in developing and updating emergency care procedures.

• Act as a point of contact for pet owners during emergencies, offering reassurance and clear explanations.
• Handle escalated concerns with empathy and professionalism.
• Maintain accurate records and documentation for each case.

• Prepare shift reports and incident summaries.
• Collaborate with hospital management and HR on scheduling, staffing, and policy updates.
• Participate in quality improvement initiatives and emergency preparedness planning.

• Associate or bachelor’s degree in veterinary technology, animal science, or related field (preferred).
• Minimum 3–5 years of experience in veterinary emergency or critical care.
• Prior supervisory or leadership experience strongly preferred.

If you are passionate about veterinary care and excited to grow alongside a team of like‑minded individuals, we would love to hear from you! Apply today and become part of the veterinary referral center of central Oregon—where we go beyond expectations, every day.

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• Mid‑Senior level

• Full‑time

• Health Care Provider

• Veterinary Services