On-Site Corporate Director of Operations

Oxford Collection is seeking a passionate and strategic leader to help drive the continued growth of our company and strengthen our leadership team. This individual will play a key role in advancing operational excellence while also managing our purchasing processes, including direct oversight of the Procurement Manager.

We are looking for someone who leads with integrity, builds strong cross-department relationships, and brings both vision and accountability to the table.

This is an onsite position working out of our Corporate office location in Bend, Oregon. Candidates should live in or relocate to this location to be considered.

At The Oxford Collection of Hotels, we don’t just provide jobs—we cultivate careers in a culture that values innovation, teamwork, and personal growth. As a rapidly growing and progressive hospitality company, we recognize that our employees are the key to our success. We foster a supportive, inclusive, and dynamic work environment where every team member is empowered to excel.

We’re looking for passionate, guest‑focused individuals to join our team! Whether you’re starting your hospitality career or bringing years of experience, if you thrive in a fast‑paced, people‑first environment, we’d love to meet you.

• Competitive pay and performance-based incentives
• Medical, dental, and vision coverage for peace of mind
• 401(k) with profit sharing to invest in your future
• Generous paid time off so you can recharge
• Exclusive discounts at our properties—because you deserve great getaways, too!
• Ongoing training, leadership development, and career growth opportunities
• All offers are contingent on pre‑employment screening.

The Corporate Director of Operations is the senior‑most operations executive responsible for leading all day‑to‑day hotel operations across the company. This role provides direct oversight and strategic leadership to Area Directors and partners with property leadership to drive operational excellence, financial performance, and guest satisfaction. This position replaces the former Chief Operating Officer role and is instrumental in ensuring consistent execution of brand standards and strategic initiatives across all properties.

• Lead operational planning and execution across all hotel properties
• Guide Area Directors in implementing and maintaining brand and service standards
• Provide strategic leadership and direct oversight of the Purchasing Manager and Purchasing Department, ensuring procurement strategy, vendor partnerships, contract negotiations, cost controls, and inventory management processes
• Support operational excellence, budget adherence, and overall financial performance of the company
• Ensure hotel operations align with company goals for profitability, guest satisfaction, and compliance

• Analyze property-level performance data; identify trends and opportunities
• Partner with Finance on budgets, forecasts, and cost control initiatives
• Evaluate KPIs across the portfolio and provide guidance for operational improvement
• Work closely with revenue management teams, AD's and GMs to optimize pricing strategies, inventory controls, and channel mix. Analyze data to improve ADR, occupancy, and RevPAR across the portfolio

• Coach and develop Area Directors, and indirectly support General Managers through leadership alignment
• Establish clear expectations and accountability for operational leadership teams
• Ensure AD's and GM's effectively use revenue management systems (RMS), property management systems (PMS), and reporting tools (e.g., IDeaS) to drive performance. Provide training and oversight to ensure property teams are utilizing tools effectively
• Provide direction on talent development and succession planning

• Partner with HR, Sales, Marketing, and Finance to implement company-wide initiatives
• Support new openings, renovations, or transitions with operational leadership
• Lead and contribute to enterprise-wide strategic projects