Senior Regional Portfolio Manager

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Base pay range: $85,000.00/yr - $/yr

Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values. Cascade Management's Service Model is the foundation of everything we do and is expected to be upheld every day you come to work.

Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.

Rate of Pay: $85,000-$110,000 Annual Salary range paid biweekly

Schedule:

Monday
- Friday 8a-5p

Hours:

40 (EXEMPT)

Location:

Bend, OR CORP Office

Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit

• Formulate and manage the operational and capital budget for the communities (annually), track and report on the financial performance of the communities (monthly), and implement strategies for enhancing the value of the assets.
• Review and approve invoices for properties within portfolio in a timely manner, provide plan for outstanding late invoice payment.
• Implement strategies for achieving high operational performance in the areas of expense management, rent growth, resident retention and service, income generation, and collections.
• Mentor/train/support Regional Portfolio Managers and PM Specialists under their portfolio to ensure consistency in policy/practice and outcomes.
• Serve as primary contact for clients to maintain client satisfaction.
• Recommend to the Director of Property Management process improvement or events occurring within existing portfolio that may need to be addressed department wide. Meet with Director weekly.
• Strong ability to work with all departments and staff within said departments to promote the mission, vision, and values of Cascade Management.
• Perform as a senior member of the Portfolio Operations team and maintain consistent performance in order to lead by example for other Regional Managers and PM Specialists.
• Act as a resource to other Regional Managers and PM Specialists for specific assignments to be determined by the VP of Portfolio Operations.
• Help identify and create processes for training new Regional Managers, Portfolio Manager Specialists and on-site positions in order to ensure consistency in policies and procedures for the property management department.
• Review property net occupancy regularly; concerns are discussed with Director of Property Management and Marketing, specifically address occupancy >30 days.
• Provide oversight, coaching, performance management and feedback to all direct report employees. Ensure direct reports are in compliance with local, state, and federal laws pertaining to the industry, employment, and resident/tenant relations. Hold weekly meetings with all direct reports.
• Recruit, hire, train, and manage the performance of direct reports and take appropriate actions to ensure achievement of performance expectations. Contact the Director of Human Resources when performance issues are identified to provide progressive discipline for correction.
• Make regular visits to each property site and ensure that the interior and exterior of the community meet Cascade Management safety and appearance standards and support all levels of development and accountability.
• Ensure quality maintenance of each property through tracked regular preventative maintenance inspections and timely completion of work orders.
• Schedule regular meetings with property owners to discuss the property performance and critical…