Patient Safety Assistant Float

Patient Safety Assistant (PSA) is responsible for providing constant observation and support to pediatric, adolescent and adult patients who require close monitoring due to medical, behavioral, or safety reasons. The Patient Safety Assistant works under the direction of an RN to provide constant observation of a patient who is in danger of causing harm to themselves or others if left unattended and facilitates a safe environment for patients and staff.

The PSA ensures the patient’s safety and comfort while adhering to established protocols and procedures. This position does not directly supervise other caregivers.

• Provides continuous monitoring by maintaining constant visual observation of an assigned patient to ensure their safety and well‑being.
• Remains alert to changes in patient behavior or condition and promptly reports any concerns to the nursing staff or healthcare team.
• Conduces a room check to ensure potential harmful items are removed from the patient’s room.
• Provides assistance with activities of daily living, such as ambulation, toileting, and meal assistance, as needed.
• Interacts with patients of all ages, social, cultural, and economic backgrounds with a polite, therapeutic and positive approach to alleviate anxiety, boredom, or distress during observation.
• Demonstrates and validates adherence to quality and safety as measured and documented in the PSA’s competency standards.
• Accurately documents observations, interventions, and patient responses in the medical record according to established procedures and policies.
• Follows safety measures and interventions as instructed, such as de‑escalation strategies and room safety protocols, while ensuring patient dignity and respect.
• Ability to travel and work in various St. Charles Hospitals and nursing departments.
• Conducts all activities with the highest standards of professionalism and confidentiality, complies with all applicable laws, regulations, policies and procedures, and supports the health system’s corporate integrity efforts by acting ethically, reporting violations, and cooperating fully with investigations.
• Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, safe, efficient, and accurate.
• Supports the vision, mission, and values of the organization in all respects.
• Supports lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
• Participates in creating intentional relationships and demonstrates a supportive attitude and behaviors that enhance the care experience.
• Provides a therapeutic presence by responding to the needs of patients and families in a caring way—including introducing oneself, explaining their role, asking the patient their preferred name, sitting with the patient to support their care goals, active listening, promoting a healing environment and communicating effectively through touch, eye contact, etc.
• Provides and maintains a safe environment for caregivers, patients and guests.
• May perform additional duties of similar complexity and competence within the organization, as required or assigned.

• Stocking of unit supplies
• Mobility of patients
• Ensuring patients have appropriate belongings, etc., and are ready for discharge
• Transporting of discharged patients within facility

• Required: High School Diploma or GED
• Must be willing to take additional courses as required for the position
• Preferred: N/A

• Required: AHA Basic Life Support for Healthcare Provider certification, prior to completion of orientation
• Code Gray or AVADE Training within 3 months of hire
• Preferred: Current Licensure/Certification as a CNA, EMT, or Medical Assistant
• Completion of training program: EMT, CNA, MA, Paramedic, RN Students: completion of 1st quarter/semester of nursing school

• Required: N/A
• Preferred: Acute health care experience;
  Behavioral health experience;
  Long term care experience;
  Licensed childcare experience

Entry level

Full-time

Management and Manufacturing

Hospitals and Health Care