Customer Service Representative

This position is responsible for providing excellent customer service both over the phone and to any walk in traffic. This position will also provide support for the data entry and administrative needs of multiple departments.

Duties may include but are not limited to the following:

• Answer incoming phone calls and assist with answering questions and directing phone calls as necessary
• Provide excellent customer service to walk in traffic
• Provide data entry and administrative support to multiple departments
• Process payments and post to customer AR accounts as needed
• Process returned mail and contact customers to get updated addresses

• Assist other departments with various tasks as time allows
• Other duties as assigned

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily

• Valid Oregon Driver’s License
• Position is contingent on individual passing a pre-employment drug screen

High School diploma and at least two years’ experience providing excellent customer service.

Proficiency in spreadsheets, word processing and email.