Policy Services Representative
Listed on 2026-01-12
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Customer Service/HelpDesk
Bilingual, Customer Service Rep
Join Us as a Policy Services Representative โ Be the Backbone of Client Policy Support
Are you detail-oriented, customer-focused, and great at navigating processes? Weโre looking for a dependable and organized Policy Services Representative to ensure smooth policy administration and top-tier client support.
Why This Role Matters:๐
Policy Precision โ Ensure every detail is correct and every policy is properly maintained.
๐ฃ Client Communication โ Serve as a key point of contact for policy-related questions and updates.
๐ Process Efficiency โ Keep things moving with timely policy updates, endorsements, and service requests.
๐ Growth-Oriented Career โ Gain experience in a stable, rewarding industry.
- Process policy changes, updates, renewals, cancellations, and service requests.
- Respond to client inquiries regarding policy terms, billing, coverage, and endorsements.
- Collaborate with underwriting, sales, and customer service teams to ensure accuracy and seamless service.
- Maintain detailed and accurate records in client databases and systems.
- Identify and resolve discrepancies or issues related to policies and documentation.
โ Detail-driven and process-oriented
โ Clear communicator with a service-first mindset
โ Comfortable working with data entry and policy management systems
โ Organized multitasker who thrives in a fast-paced environment
โ Previous experience in insurance services, policy administration, or customer support is a plus
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Competitive compensation and benefits
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Training and professional development opportunities
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A supportive team and collaborative environment
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Career advancement in a growing field
Make Every Policy Count โ Be the Person Clients Trust
As a Policy Services Representative
, youโll play a crucial role in ensuring clients experience smooth, accurate, and supportive policy management.
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Apply now and bring clarity, care, and confidence to every policyholder.
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