Administrative Assistant

Schedule

Monday - Thursday, 9:00am - 4:30pm (with flexibility required)

Competitive Salary, 401(k), Health Insurance, Generous Paid Time Off

At Shepherd’s House Ministries, we believe in meeting people exactly where they are—with compassion, dignity, and grace. We offer food for the hungry, shelter for the homeless, and supportive programs for individuals facing life‑controlling challenges. Our mission is to break cycles of pain by healing hearts and transforming lives.

We create grace‑filled environments where every person is welcomed, valued, and encouraged to pursue meaningful life change at their own pace. Through supportive services, innovative programs, and a deeply caring team, we walk alongside each individual on their journey—reflecting the transformative love of God in all we do.

This position has a BFOQ to be faith aligned.

We are seeking a passionate and mission‑driven Administrative Assistant to help expand the impact of Shepherd’s House Ministries across all sites and advance this life‑changing work.

The Development Administrative Assistant is accountable for providing high‑level administrative, operational, and relational support that advances Shepherd’s House Ministries’ fundraising and engagement efforts. This role ensures accurate donor data, timely and meaningful donor communication, and effective coordination of development activities, events, and outreach initiatives, enabling the team to execute strategy and strengthen relationships with donors, churches, and community partners. Through strong organization, attention to detail, and proactive follow‑through, this position supports operational excellence while embodying Christ‑centered values, maintaining confidentiality and compliance, and contributing to a collaborative, service‑oriented culture.

• Shall strive for and embody honesty, compassion, forgiveness, mercy, gentleness, hospitality of spirit, and the deep love of Jesus in word and deed, leading with humility, compassion, and self‑awareness.
• Will work towards having a teachable spirit and a willingness to learn.
• Collaborate in partnership with leadership, advisors and coworkers to contribute to and carry out the Development team’s strategy and goals.

• Provide administrative and operational support to the Development Director and team, including drafting correspondence and coordinating donor communications.
• Manage calendars and scheduling for donor meetings, tours, events, and engagement activities.
• Maintain accurate and compliant donor records through data entry, database management, and filing systems.
• Support donor communications, including acknowledgements, thank‑you messages, and stewardship follow‑up.
• Track donor activity and ensure timely follow‑up to strengthen engagement and relationships.
• Coordinate logistics and provide support for fundraising campaigns, events, and development initiatives.
• Prepare and organize materials, reports, spreadsheets, and outreach resources to support team efforts.
• Provide general administrative support, including document preparation, communication handling, and office coordination.
• Manage shared inboxes, phone calls, mail processing, and internal/external inquiries with timely and professional responses.
• Support meetings, events, data quality, record retention, and special projects to ensure organized and effective operations.

• Compliance with SHM’s Employee Handbook and organizational policies.
• Attends all staff meetings and trainings.

• Associate’s or Bachelor’s degree in Business Administration, Communications, Nonprofit Management, or related field preferred (experience may substitute).
• 3 - 5+ years of administrative support experience required.
• Experience supporting C‑suite or senior executives strongly preferred.
• Experience in nonprofit, ministry, healthcare, housing, or human services environments preferred.

• Ability to remain flexible and adapt well.
• Work well in a team environment and be able to accept input as well as supervisory guidance.
• Able and willing to interact with shelter guests in…