Federal -Study CAP Services Office Assistant *Student Position

Federal Work-Study CAP Services Office Assistant
* Student Position Only*

Below you will find details for the position including any supplementary documentation and questions you should review before applying for this opening.

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Position Title:

Federal Work-Study CAP Services Office Assistant
* Student Position Only*

Hourly rate, Stipend, or Load Unit: $15.05/hour

Close Date:
Open Until Filled Yes

Open Until Filled Notes:
Open For  Academic Year

Position Type/Employee Class:
Student Position

Instructor Status:
Not applicable

Overtime Eligible:
Non-Exempt

FLSA Status: (not specified)

Campus

Location:

(not specified)

Primary

Purpose:

To provide administrative support for CAP Services (Career Services, Academic Advising, and Placement).

General office support:

• Perform general office duties such as copying; answering phone calls; making campus deliveries; updating office bulletin boards and lobby area displays; data entry; filing; inventorying and ordering supplies, documents and brochures; making basic flyers, posters, or digital promotional materials; use standard office equipment such as multi-line phone and copier.

Assist students or visitors in various student service areas:

• Staff CAP Services front desk; greet students and visitors; schedule student appointments with academic advisors and for placement; answer basic questions and explain available resources.

Event and Workshop Support
:

• Provide assistance with CAP Services events and special projects, including on-site support for programs such as Job Fest, Bobcat Advising and Registration, and other outreach activities.

Provide feedback on programs and services:

• Engage with office resources, services, and programs (e.g., career exploration tools, orientation materials) and provide student-centered feedback. Discuss new ideas with staff as needed.

Technology:

• Use Microsoft Office programs (Outlook, Word, Excel, PowerPoint) with basic proficiency. Training will be provided on Banner (student database), SARS scheduling system, Canva, and COCC website tools as needed to complete job duties.

Provide Placement Support:

• Act as a test proctor for students taking in-person math or writing placement assessments. Training will be provided.

Additional projects and duties as assigned
.

Department Specific

Individuals must possess these knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the duties and responsibilities of the job, with or without reasonable accommodation, using some other combination of skills and abilities. The individual is expected to follow College work rules and policies.

• Ability to communicate effectively with students, staff, and faculty from diverse backgrounds.
• Ability to manage conflicts within and/or between groups and to work in a team environment.
• Ability to be accurate and detail oriented.
• Ability to remain flexible and do different tasks on a daily basis.
• Ability to provide consistent and dependable customer service.
• Ability to develop strong working relationships with people from different cultural backgrounds and other aspects of human diversity.
• Ability to use software programs and database systems which include Microsoft Office Suite, email, website editing, basic desktop publishing, and modern office equipment.
• Ability to follow FERPA guidelines and protocols to maintain student privacy.
• Ability to manage time, prioritize and organize tasks and projects, and perform work without constant supervision and within a team environment.

Regular office hours are established between 8 am – 5 pm during the workweek. A flexible work schedule, including nights and weekends, may be necessary due to the nature of the responsibilities.

Incumbent must be able to function effectively indoors in an office environment engaged in work of primarily a sedentary nature.…