Public Benefit Specialist, Entry

** Public Benefits Specialist Entry
** and be the connection that helps our communities access vital services.
* Manage vouchers, plans, and job records for Home Care Workers.
* Explain policies, solve problems, and make sure payments are on time by talking with clients, providers, and the Central Office.
* Teach Home Care Workers and consumers how to use Provider Time Capture (PTC) and keep records up to date.
* Handle financial tasks, like issuing and balancing payment documents, EBT cards, and vouchers.
* Greet visitors, check in clients, set up appointments, and keep the office running smoothly.
* Keep records, upload files, handle applications, and manage inventory.
* Support case managers, maintain professional relationships, and take part in training and development activities.
* Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents.
** Or
* ** An associate degree in any field.
** Or
* ** An equivalent combination of education and experience.
* Experience providing thoughtful, empathetic, and solution-focused support to individuals.
* Experience recognizing, analyzing, and creatively solving various problems.
* Experience applying organizational policies and processes to complete tasks.
* Experience clearly explaining information in speech and in writing to diverse people.
* Experience making independent decisions and offering fair and equitable support and guidance to others.
** Your application materials are used to determine your starting salary range.
** Please ensure that all education and experience you would like considered are included in your application materials.
*
* Note:

** Your resume and cover letter may be uploaded in the Resume/CV field on the online application. You can attach multiple files in this area at once.
** The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.
** If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process.
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