OSU-Cascades Desk Assistant

Please see Special Instructions for more details.

When applying you will be required to attach the following electronic documents:

• A Resume/Vita
• Cover Letter
• Other Document – please submit a schedule of availability

For additional information please contact:
Madison Mather her

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.

OSU will conduct a review of the National Sex Offender Public website prior to hire.

Note:

All job offers are contingent upon Human Resources final approval.

The DA is an “At Will” employee. As such, the employee, or Residential Education and Housing may terminate the position at any time.

Job Title:

OSU-Cascades Desk Assistant

Appointment Type:
Student Employee

Position Location:

(not provided)

Position Appointment Percent: 100%

Appointment Basis: 12

Pay Method:
Hourly

Pay Period: 16th - 15th of the following month

Pay Date:
Last working day of the month

Remote or Hybrid option?: (not provided)

Min Hourly Rate: $15.05 (Standard); $14.05 (Non-Urban); $16.30 (Portland Metro)

Max Hourly Rate: $21.50 (Standard); $21.00 (Non-Urban); $22.00 (Portland Metro)

Desk Assistants (DAs) are employees of the Office of Residential Education and Housing. Supervised by a professional staff member, DAs are expected to work towards Residential Education and Housing objectives, manage the front desk, and provide administrative support. Overall job effectiveness is tied to the DA’s ability to complete administrative tasks and provide overall support to residential students.

A personal and professional commitment to providing excellent customer service and creating inclusive environments is a core value of Residential Education and Housing. Residential Education and Housing will provide a transformative on‑campus experience that will ENGAGE our students in community, ENRICH their lives, and help them flourish and THRIVE.

This recruitment will be used to fill one part‑time Desk Assistant position for the remainder of this academic year.

Students receiving Work Study as part of their financial aid award are welcome to apply for this position.

OSU is committed to ensuring students are prepared for success after graduation through intentional skill development as student employees. The competencies students develop while working at OSU are defined by the National Association of Colleges and Employers (NACE) as the essential skills employers seek in their hires. In this position, students learn and build vital career‑readiness skills in the primary areas below:

• Communication
• Critical Thinking
• Professionalism

Facilitate and support the Community Development Plan as directed by your supervisor, including creating/maintaining bulletin boards, and assisting with programming.

Identify and respond to resident needs through consultation and referral of campus resources.

Frame communication with respect to diversity of learning styles, varied individual communication abilities, and cultural differences.

Support administrative processes and communication related to Residential Education and Housing.

Manage the Residence Hall Front Desk by providing lockout assistance, answering the phone(s), and referring students to appropriate resources.

Complete administrative tasks by identifying the appropriate technology for completing specific tasks and asking questions for clarification from colleagues or supervisors.

Demonstrate dependability and timeliness by completing all Incident Reports and Duty Logs consistently and with minimal errors.

Communicate in a clear and organized manner and regularly check work communication channels to stay organized. (email, staff mailbox, team communication)

Prioritize tasks and submit all required materials in a consistent and timely manner. (digital or physical advertising, restocking/inventory, passive programming, etc.)

Maintain positive and equitable customer service for all residents, guests, and other individuals served by the housing department.

Ensure hand‑off of the duty phone to the scheduled RA‑on‑duty during…