Back of House Operations Manager

Opportunity

We are looking for an impact-driven Back of House Operations Manager with experience driving results and in high-volume kitchen systems. If you have experience holding people accountable through relational leadership, join a multi-unit Chick‑fil‑A organization where proven leaders can expand their impact over time through increased responsibility and scope.

• Chick‑fil‑A Benbrook, led by Owner/Operator Jeremy Kirwan has achieved Guardian of the Brand, an elite food safety achievement for 10 quarters in a row, and consistently scores in the top 20% of customer satisfaction scores
• Chick‑fil‑A is the fastest growing Quick Service Restaurant in the nation with the highest customer satisfaction scores for 10 consecutive years
• Chick‑fil‑A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2025

• Health Insurance with employer contribution
• 401K with matching benefits
• Paid Vacation
• Tuition Discounts at Over 100 Colleges
• Never work on Sundays
• Excellent Career Advancement Opportunities
• Overtime Available

• Leading Back of House daily operations with a sharp focus on food quality, accuracy, and speed of production
• Coaching and developing Shift Leaders and BOH Leaders to run high‑performing BOH shifts
• Managing a team of 15+ and creating a culture of accountability, urgency, and teamwork
• Protecting profitability by reducing waste
  , stewarding labor, and managing lean inventory systems
• Ensuring full compliance with food safety, cleanliness, and equipment maintenance standards
• Partnering with Front of House leadership to deliver seamless peak‑period execution and excellent guest experience
• Identify bottlenecks in kitchen operations and take decisive action to maintain speed and service excellence

• Full‑time open availability
  , including Friday & Saturday
• 2+ years leading teams in a kitchen or production‑driven environment, with responsibility for people, systems, and results
• Experience managing shifts, leading leaders, and being accountable for food quality, speed, and labor
• Proven ability to coach for performance and hold others to high operational standards
• Passion for delivering excellence and alignment with Chick‑fil‑A’s values

Apply now and qualified candidates will be contacted ASAP.