Member Services Representative

Primary Responsibilities

• Providing superior service to cooperative members by responding to member inquiries on the telephone, in person and electronically.
• Process service requests.
• Provide back‑up and support to Receptionist/Cashier.
• Coordinate appointments with electricians and staking technicians and complete preliminary paperwork.
• Conduct direct telephone communication with members regarding past‑due accounts and assist with payment plans.
• Correspond with multiple assistance agencies to help members secure funding for assistance with electric bills.

• High school diploma or general education degree (GED); and three to six months’ related experience and/or training; or equivalent combination of education and experience.

Beltrami Electric Cooperative offers an excellent pay and benefits package and the opportunity to be a part of a great cooperative team and culture. The starting hourly range is $22.50/hr - $32.13/hr for this position. The final compensation offered will be based on the candidates’ qualifications, experience and skill level. Beltrami Electric Cooperative’s benefit package includes paid holidays, PTO, medical, dental, disability, life, FSA, HSA, 401K.

To be considered for this position, the applicant must submit a cover letter and resume along with an application. For job description and application, please visit  Applications can be dropped off or mailed to Beltrami Electric Cooperative, Attention Human Resources, PO Box 488, Bemidji MN 56619 or emailed to  Applications will be accepted through March 16, 2026.

Beltrami Electric Cooperative, Inc. is an Equal Opportunity/Affirmative Action provider and employer M/F/Vets/Disabled.