Receptionist, Administrative​/Clerical

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere, while fostering a high‑performing, connected culture where everyone feels they belong.

Seasonal Client Service Professional / Receptionist. You will focus on delivering an exceptional client experience, greeting and assisting customers in person, over the phone, or virtually and ensuring their needs are met.

• Answer phones and greet clients in a friendly, personalized manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule appointments according to client preferences.
• Ensure all client needs are met during service.
• Maintain office cleanliness and resource organization.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Ideal:
  Sales/marketing experience.
• Prior experience in a fast‑paced, customer‑service environment.
• Strong organizational, time‑management, and multi‑tasking skills.
• Computer proficiency, including Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Well‑being program:
  Better You.
• Support for neurodiversity and caregivers.
• Various discounts on everyday items and services.
• Eligibility for Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan.

Pay range: $11.00 – $27.00 per hour (local minimum wage laws apply). Compensation decisions consider experience, education, skill, performance, and geographical location.