Milieu Coordinator

Join to apply for the Milieu Coordinator - Full Time role at Cedar Crest Hospital & Residential Treatment Center.

Purpose Statement:
Responsible for the coordination and supervision of patient milieu staff for all elements of direct patient care during the work shift.

• Monitor shift change activities to assign staff, review staffing for the units and adjust as necessary.
• Facilitate and monitor patient care and programming.
• Review medical records for timely documentation as required.
• Facilitate the individual admission and discharge processes, as well as patient transfers.
• Review and monitor required paperwork for completion and timeliness requirements.
• Facilitate person‑centered planning process with individuals to assess and develop plans based on their needs.
• Train and mentor direct care staff during the shift as necessary, or as assigned by the Milieu Manager.
• Audit individual records to ensure regulatory requirements are met. Report issues to supervisor as necessary regarding compliance.
• Respond to individuals, families and guardians regarding concerns.
• Report pertinent information to the Milieu Manager in a timely manner.
• Perform direct care duties as required.
• Demonstrate a positive, empathetic and professional attitude toward customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

• Perform other functions and tasks as assigned.

• High school diploma or equivalent with four or more years’ experience in a behavioral health environment required, OR
• Associate’s Degree in a human service field with two or more years’ experience in a behavioral health environment required.
• Two or more years’ experience with the population of the facility preferred.

• CPR and de‑escalation and restraint certification required (training available upon hire and offered by the facility).
• First aid may be required based on state or facility requirements.

Mid‑Senior level.

Full‑time.

Other.

Mental Health Care.