Milieu Coordinator

PURPOSE STATEMENT:

Responsible for the coordination and supervision of patient milieu staff for all elements of direct patient care during work shift.

• Monitor shift change activities to assign staff, review staffing for the units and adjusts as necessary.
• Facilitate and monitor patient care and programming.
• Review medical records for timely documentation as required.
• Facilitate the individual admission and discharge processes, as well as patient transfers.
• Review and monitor required paperwork for completion and timeliness requirements.
• Facilitate person-centered planning process with individuals to assess and develop plans based on their needs.
• Train and mentor direct care staff during the shift as necessary, or as assigned by the Milieu Manager.
• Audit individual records to ensure regulatory requirements are met. Report issues to supervisor as necessary regarding compliance.
• Respond to individual, family and guardians regarding concerns.
• Report pertinent information to the Milieu Manager in a timely manner.
• Perform direct care duties as required.
• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

• Perform other functions and tasks as assigned.

• High school diploma or equivalent with four or more years’ experience in a behavioral health environment required, OR
• Associates Degree in a human service field with two or more years’ experience in a behavioral health environment required.
• Two or more years’ experience with the population of the facility preferred.

• CPR and de-escalation and restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility requirements.

Required

High School/GED

Required 4 years

4 or more years experience in behavioral health setting.

Required

Leader : Inspires teammates to follow them

Team Player : Works well as a member of a group

Functional Expert : Considered a thought leader on a subject

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Dedicated : Devoted to a task or purpose with loyalty or integrity

Required

Peer Recognition : Inspired to perform well by the praise of coworkers

Goal Completion : Inspired to perform well by the completion of tasks

Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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