Maintenance Supervisor

Summary Of Position

The Maintenance Supervisor oversees maintenance operations at a certain portfolio or property. This role is responsible for training and supervising Maintenance Technicians.

• Utilize experience in mechanical and electrical maintenance and construction for multi-family and commercial properties including but not limited to the following:
• Plumbing maintenance and troubleshooting with ability to sweat copper pipe.
• Electrical wiring, outlet and switch maintenance. Lighting fixture installation.
• Drywall and texturing installation and repair.
• Heating and venting troubleshooting and repair to include unit zone valve, transformer and thermostat maintenance. Hot water and steam boiler troubleshooting and maintenance.
• Appliance installation, repair and troubleshooting.
• Troubleshooting and identification of issues with aquatherm and boiler systems.
• Ability to foresee maintenance obstacles and challenges.
• Maintain the community with scheduled preventative maintenance (weekly, monthly, quarterly and annually).
• Ensure managed site is current on all required inspections such as annual fire inspections, backflow testing, elevator conveyance licensing, pool business license renewal, etc.
• Require all maintenance logs are maintained accurately to include pool, elevator inspections, light checks, snow removal, etc.
• May be requested to assist at other Haven properties as needed.

• Work with Community Manager and staff to efficiently, timely and cost-effectively complete maintenance work orders and apartment unit turns.
• Efficient materials planning and completion of maintenance unit turns to target one visit completion.
• Coordinate maintenance staff or vendors to ensure completion of resident maintenance requests within 24 hours or arrange with resident a suitable option.
• Ensure that vacant apartments are “made ready” within 7 days of vacancy. Coordinate with cleaning and painting contractors as approved by Management Company.
• Adhere to the property budget for repairs and maintenance expenses. Address any overages with the Property Manager.
• Communicate with residents when repairs or maintenance will take longer than expected.
• Complete pre-moveout inspections to minimize turn times and complete unit turns timely.
• Update/close out work orders in the PM software with applicable notes.

• Provide mentoring and training to enhance employee value.
• Provide quick and decisive disciplinary action when required.
• Monitor, record, and ensure proper time reporting, quality / efficiency for work completion, and follow-up make ready completion.
• Regular management of employee needs, training of certifications and overall teamwork.

• Superior organization and communication skills.
• Ability to provide courteous and professional service to residents, property managers, and supervisors, vendors and other service providers.
• Must be honest in time reporting. Reliable and on-time to work.
• HVAC experience a must.
• Valid drivers license may be required.

• Educational degree not required.
• At least one year of experience preferred.
• CPO and EPA certifications a plus.
• Specialized training:
  Multi-family property management experience is preferred.