Administration Support

We are currently recruiting for an Administration Support professional to join a busy service based client, on a 12-month fixed-term basis. This role offers the opportunity to support both office-based teams and field colleagues, ensuring smooth coordination and excellent customer service delivery.

The Role

You will provide comprehensive administrative support across multiple communication channels, helping to ensure timely job completion and efficient day-to-day operations.

To be considered for the role, you ll require the following essentials:

• Previous experience within an administrative or office-based role
• Strong organisational skills with the ability to manage multiple tasks in a fast-paced environment
• Confident using Microsoft Office and working with spreadsheets and digital tools
• Working with CRM or service systems (e.g., Salesforce or similar)
• Excellent communication skills, both written and verbal
• Experience supporting field-based teams or working in a customer-focused environment
• A collaborative approach and willingness to support colleagues across different teams

Within this position, you ll also be:

• Carrying out a wide range of administrative tasks to support internal teams and Field Service Engineers
• Assisting with job coordination and closure to ensure accuracy and efficiency
• Communicating with business customers and partners, providing reliable, solution-focused support
• Handling customer enquiries professionally, delivering a positive and empathetic experience
• Liaising closely with engineers to ensure information is shared effectively and services run smoothly
• Supporting the ordering and coordination of consumables and spare parts
• Using digital systems and spreadsheets to prepare customer communications and maintain accurate records

Hours and Salary

• Monday to Friday rota between 8am and 5pm
• £25,250 per annum plus bonus
• 25 days holiday plus banks
• Excellent pension
• Development opportunities

Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as:
Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.

Talk Staff Recruitment act as an Recruitment Agency in relation to this vacancy.

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