Third Party Risk Analyst

Say hello to opportunities.

It's not everyday that you consider starting a new career. We're Ring Central, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.

Ring Sense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

This is where you and your skills come in. We're currently looking for:
Third Party Risk Analyst

Job Description Summary

At Ring Central, security, global availability, and always-on reliability are coredifferentiators. Ring Central services must deliver robust functionality that is secure,reliable, and trusted by customers, no matter where they are. Ring Central's CISO team, partners closely with relevant teams such as network, application, and product teams to embed security across our products, services, and third party ecosystems.

Within Information Security, the Security Trust team focuses on trust and enablement: creating Security Trust assets that communicate Ring Central's security posture, managing third-party risk, and fostering confidence among customers, partners, and the public.

The Security Trust Analyst plays a critical role in helping ensure the security, reliability, and integrity of Ring Central's products, services, and vendors. This role supports both customer assurance and third party risk management (TPRM) by translating complex legal, regulatory, and security requirements into actionable controls, assessments, and documentation that guide customer and sales engagements, and vendor evaluations. This position helps mitigate risk and ensure compliance is integrated into every stage of the customer and vendor lifecycle.

This is an exciting opportunity to grow within a security concentration that is quickly evolving and bridges security, risk, and trust. The ideal candidate is a professional who is excited by the explosion of advancements occurring in security, data, and artificial intelligence. As a member of the team, creative thinking, a solid work ethic, and a passion for developing and delivering great solutions are a must.

Responsibilities:

• Customer and Trust Enablement

  • Collaborate cross functionally with Security, Legal, Sales, and Product teams to enable transparent and efficient customer engagements.

  • Review and approve customer facing materials such as RFPs, questionnaires, and whitepapers to verify the accuracy of security and compliance information.

  • Maintain and improve the library of customer assurance materials, including certifications, security summaries, and trust documentation.

  • Translate complex security and compliance topics into clear, customer-friendly language that builds confidence in Ring Central's posture.

• Third-Party Risk Management (TPRM)

  • Conduct vendor security assessments, including collecting and evaluating security documentation.

  • Identify, document, and track vendor risk through the assessment lifecycle ensuring appropriate remediation and ongoing monitoring.

  • Partner with Legal and Procurement teams to ensure security and risk requirements are integrated into contracting and the vendor management process.

  • Develop reports and metrics to communicate vendor risk trends, remediation progress, and program performance to leadership.

  • Continuously improve assessment workflows to enhance efficiency, transparency, and alignment within Ring Central's risk appetite.

• Governance and Continuous Improvement

  • Promote adoption of security and trust processes through training, documentation, and communication initiatives.

  • Collaborate with internal Audit and Compliance teams to support audits, certifications, and evidence collection activities.

  • Support the development and maintenance of security policies, standards, and procedures related to vendor management and customer assurance.

  • Identify emerging risks and technologies, process gaps, and opportunities to strengthen Ring Central's overall trust and risk management practices.

Qualifications:

• 5 years of professional experience in a Security, Risk, or Enablement role with a focus on Governance, Risk, and Compliance (GRC), Third-Party Risk Management (TPRM), or Security Trust.

• Bachelor's degree in Computer Science, Information Security, or a related technical field,or equivalent practical experience.

• Strong understanding of enterprise security principles, vendor risk management, and compliance/industry best practices.

• Demonstrated experience using automation or AI driven tools to streamline security assessments, reporting, or assurance processes.

• Technical Writing:
  Exceptional written communication and…