Quality Assurance Tech-Overnight Shift

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At Ferrara, Ferrero, Fox’s Burton’s, and The Fine Biscuits Company, we’re loved by people of all generations for the joy we bring—and that joy is crafted by our people. Join us and explore a whole world to discover, where your passion will find its place.

Today, Ferrara is the #1 sugar confectioner in the U.S, with global sales in more than 40 countries. Ferrara boasts a passionate team of over 9,000 employees around the world who deliver and create hundreds of iconic and beloved products.

In the U.S., more than 67 million households annually enjoy our popular brands like NERDS®, Brach’s®, Jelly Belly®, SweeTARTS®, Laffy Taffy®, and Trolli®. In Brazil, Dori has become a household name with snacking products that include brands such as Dori, Gomets, Pettiz, and Yogurte 100. And, in France, Carambar & Co have earned generations of loyal customers through the timeless appeal of iconic candy and chocolate brands such as Carambar, Lutti, Krema, Poulain, Vichy and Terry’s.

A privately held company, Ferrara Group is headquartered in Chicago. Ferrara boasts a network of over 30 locations in North America, South America, Europe and Asia Pacific that includes manufacturing, distribution, sales, and R&D facilities.

Position requires the ability to work overtime. As a result, it may require working varying start times, end times, and weekends dependent on business needs.

The Quality Assurance Technician is responsible for ensuring that quality standards and programs are being met. The technician will conduct analytical lab checks and work collaboratively with production to solve QA issues.

• Adheres to all company policies and procedures
• Be a guide and leader for quality and food safety standards
• Performs plant GMP audit and corrects findings on the floor
• Determine root cause analysis when there are quality deviations and report on holds
• Performs quality checks for QA programs in the facility
• Ensures compliance with BRC standards through internal auditing
• Perform analytical lab calibrations and verifications
• Conducts analytical testing following laboratory standardized methods
• Conducts assigned work in a safe manner and adheres to FFC safety methods
• Conducts Critical Control Point verifications and confirms compliance to HARPC requirements
• Conducts packaging inspections for startup and throughout the shift
• Conducts through changeover inspections utilizing ATP swabs
• Participates in glass, brittle plastic Inspection
• Review of in-process paperwork ensuring compliance to GDP requirements
• Able to take initiative and suggest improvements
• Understands and is accountable for full compliance with safety, quality and other relevant requirements
• Other duties as assigned

• Must have knowledge of operating basic laboratory equipment
• Required knowledge of GMPs/SOPs
• Confident in communicating and coaching
• Peer coaching acceptance required
• Promotes teamwork
• Good analytical, written, and verbal communication skills
• Be at work as scheduled and in a timely manner

• Recent College Graduates (Food Science, Chemistry, or related field highly preferred but NOT required). Must have an HS Diploma or GED.
• Required knowledge of food processing and food safety; food or pharmaceutical industry experience; 1 – 3 years minimum in food or pharmaceutical industries in QA/QC
• Proficiency with the Microsoft Office suite

At Ferrara, we’re proud to support our employees by providing comprehensive benefits such as health insurance, dental insurance, a 401(k), and paid time off (PTO). Eligible employees may also receive an annual bonus based on company performance. Learn more about our benefits at

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$27.00 per hour plus a .75 cent per hour shift differential.

We are proud to be an equal opportunity employer. In order to provide equal employment and advancement opportunities to all qualified applicants and employees, employment decisions and opportunities at Ferrara will be based on merit, qualifications, and abilities, without regard to race, color, creed, religion, sex, sexual orientation, gender identity and expression, marital or civil union status, national origin, ancestry, citizenship, age, military or veteran status, disability, handicap, genetic information, pregnancy (childbirth or related medical condition), or on any other basis prohibited by law.

This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.