Senior Center Manager

We will be accepting applications until January 28, 2026

Chicago Methodist Senior Services is a non-profit organization that provides an array of programs and services for older adults across Chicagoland. We are committed to empowering each person we serve to live their best life while embracing the needs of a diverse and evolving community.

The Senior Center Manager is a creative and collaborative leader responsible for implementing the organization’s vision into a vibrant community hub. Reporting to the Executive Director of West Suburban, this role oversees the daily operations of the senior center program—from innovative social programming to the meal program—while leading a growing team of staff and volunteers. We are seeking a "vision-to-action" professional who thrives on developing new services/programs, building community partnerships, and fostering an inclusive culture of dignity and independence that reflects the communities we serve.

A successful Senior Center Manager will be measured by an increase in ongoing participation, high volunteer engagement and retention rates, the successful expansion of partnership-led programming, and the continuation and development of new services offerings to support the Senior Center.

• Programming: Lead the design and growth of diverse programming that balances the different interests and values of Senior Center participants including "next-generation" activities and special events; collaborate with instructors and participants to create new programs and services the reflect the community needs. Support the congregate meal program in partnership with the sponsor organization, ensuring high standards of safety and nutrition.
• Team Leadership & Growth: Recruit, hire, and mentor an evolving staff and volunteer team; foster a positive environment that reflects community values and teamwork.
• Culture & Conflict Resolution: Actively encourage participation and foster a cohesive social environment; proactively address interpersonal conflicts that may impact the center's atmosphere and skillfully manage dissatisfaction with offerings to turn feedback into improvement.
• Strategic
  
  Collaboration:
  
  Work in partnership with the Executive Director of West Suburban to align center goals with the organization’s mission; provide creative input on budgeting, goal-setting, and funding opportunities.
• Data & Impact Tracking: Ensure participants are registered and information is current. Maintain and optimize database, Schedules Plus, for participants and partners to accurately track participation levels, emerging trends, and member feedback. Utilize this data to demonstrate program impact and guide future program development.
• Community Outreach: Act as an ambassador to build referral networks and partnerships with social service agencies, clubs, and local stakeholders.
• Inter-Departmental
  
  Collaboration:
  
  Proactively partner with other CMSS programs and departments to identify overlapping priorities; identifying shared initiatives that maximize resources and enhance the overall experience of those we serve.
• Advocacy and Confidentiality: Ensure a philosophy of dignity and choice; uphold confidentiality of participants; provide resourceful referrals for seniors in need. Complete well-being checks via phone, problem solves and respond to crisis situations: refer clients to resources as needed.
• Upkeep: Ensure a safe, clean, and welcoming environment for all participants; work in close coordination with the team to ensure upkeep and maintenance of the senior center grounds, gardens, and interior spaces.

• Two years of working in a Senior Center (Senior Services) or an equivalent of education, training and experience.
• Food handler's certification required.
• First Aid and CPR Certification.
• On-the job training provided

• Competitive Pay
• Sick Pay
• Vacation and Holiday Pay
• Medial, Dental and Vision Insurance
• 403(b) and Roth Retirement Plans
• Tuition Reimbursement