Head of Product; Luxury Safari

About Us

Discover Africa Group is a team of innovative, experienced, and ambitious go-getters passionate about sharing Africa’s best with travelers from around the world.

Our Portfolio Includes

• Discover Africa Safaris:
  Bespoke luxury safari travel in Southern and East Africa.
• 4x4 Hire:
  Adventure 4x4 self-drive exploration.
• Drive South Africa:
  Africa’s first online rental car comparison and booking engine.

Our team culture is friendly, supportive, and professional—we value creativity, collaboration, and personal growth. Based in the northern suburbs of Cape Town, you might even enjoy a smoother commute, traveling against peak traffic.

As Head of Product for Discover Africa Safaris, you are accountable for the strategic ownership, performance, and evolution of our luxury safari product portfolio across Southern and East Africa.

You play a critical role in driving business growth by safeguarding product quality, building and maintaining strong supplier partnerships, securing competitive commercial agreements, and ensuring our Sales and Marketing teams are fully enabled with the right product knowledge, tools, and content.

You oversee the end-to-end product lifecycle, from supplier relationships and negotiations through to tour development, product training, and the accuracy and consistency of product information across systems, the website, and all marketing channels.

• Build and strengthen long-term relationships with key suppliers and partners
• Source and onboard new products and destinations aligned to company strategy
• Negotiate rates, allocations, tactical offers, and value-added inclusions
• Secure strong payment terms to support healthy cash flow
• Represent the business at trade shows and industry events

• Develop, maintain, and refine tours and itineraries in line with brand standards and market demand
• Stay up to date with travel trends and competitor movements
• Manage seasonal rate requests and ensure timely, accurate system and website updates
• Own product positioning and prioritisation across marketing channels
• Track and analyse SAT and other DMO marketing strategies to proactively identify opportunities for destination and product development

• Plan and deliver ongoing product training for Sales and Marketing teams
• Own product onboarding for new hires and ongoing capability building for consultants
• Plan and coordinate educational trips and site visits
• Act as the internal product specialist, supporting complex quotes and product-fit decisions

• Provide Marketing with product priorities, promotions, and content direction
• Support Finance with supplier- and product-related queries
• Ensure product accuracy and consistency across Travelyst, internal systems, and customer-facing platforms

• Run the product function with a strong sense of accountability and ownership
• Support the growth, development, and performance of the product team
• Contribute to continuous improvement of systems, processes, and ways of working

• 5+ years’ experience in a senior product role within luxury travel, focused on Southern and/or East Africa
• Tertiary qualification in Travel and Tourism
• Extensive destination and lodge product knowledge
• Established relationships with regional suppliers
• Strong commercial and negotiation skills with a proven track record
• Experience working with systems such as Travelyst, CRM platforms, and Google Workspace
• Excellent communication, organisational, and stakeholder management skills
• Proven ability to work in a fast-paced, dynamic environment
• A genuine passion for Africa and safari travel

At Discover Africa Safaris, We Believe That Our Team’s Passion And Dedication Deserve To Be Celebrated And Rewarded. Here’s What You Can Look Forward To

• A competitive salary
• 20 days of annual leave
• After 5 years, earn one extra annual paid leave day per year, up to a max of 25 days
• Paid birthday leave - because no one should work on their special day!
• Training leave, including educational travel.
• Professional development opportunities to support your growth.
• Africa travel at discounted rates, giving you the chance to explore and deepen your connection to the continent.
• Hybrid working opportunities in a flexible, supportive environment.
• A chance to work with a team of passionate, like-minded individuals who share your love for Africa.

If you’re ready to turn your passion for Africa into a career that inspires and transforms lives, we’d love to hear from you. Apply today and join us in sharing Africa’s wonders with the world.

Discover Africa Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.