Client Liaison Administrator

Client Liaison Administrator required in Bellville.

Are you confident communicating verbally with clients in both English and Afrikaans, and able to draft professional, well-written email correspondence?

Our client in Bellville is a dynamic branding agency working with medium to large corporate companies. They are looking for an Administrator to manage correspondence between clients and the Artwork Team, ensuring all artwork briefs, orders and quotes are accurate, complete and delivered on schedule.

If you excel in a fast-moving environment and enjoy delivering polished, detail-focused support, this could be the perfect opportunity for you.

Office

Hours:

Mon–Thu: 08:15–17:15
Fri: 08:15–17:00

Requirements:

• Matric, or similar qualification
• Excellent communication skills both over email and telephonically
• Professional email writing skills in Afrikaans and English
• Excellent computer literacy
• High level of attention to detail ESSENTIAL
• Able to work under pressure
• Excellent problem-solving skills
• High energy
• Proficiency in Google Workspace advantageous

Duties and Responsibilities:

• Liaising telephonically with clients to double-check quantities and details of quotes submitted
• Ensuring artwork information, colour, spelling etc. is 100% correct
• Liaising with artwork department on changes to be made
• Ensuring that all artwork received from Layout Artists is correct and received in time to achieve stipulated and predetermined deadlines
• Ensuring every effort is made to receive the clients’ approved artwork to achieve stipulated and predetermined deadlines
• Keeping an accurate record of all allocated quotes, orders, and the status of each
• Supporting the sales team (Account managers and Management) with general operations to help reach team objectives and meet client needs
• Managing all e‑mail correspondence
• Management of and assisting with the above-mentioned duties in the absence of and on behalf of colleagues within the same department