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Customer Retention & Loyalty Specialist | Hybrid

Job in Bellshill, North Lanarkshire, ML4, Scotland, UK
Listing for: Focus Group
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Success Mgr./ CSM, Client Relationship Manager, Customer Service Rep
Job Description & How to Apply Below
A leading communication solutions provider in Bellshill seeks a Customer Loyalty Executive to enhance customer retention. The role involves identifying at-risk accounts and building strong relationships to resolve issues and improve service. Successful candidates will possess excellent communication skills, problem-solving abilities, and previous experience in customer service. The position offers a competitive salary, a hybrid working model post-probation, and various employee benefits, including annual leave and mental health support.
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