Assistant Support Officer - REQ

job description

internal applicants must apply via myself

nlc6: £28,665 - £30,467 per year

an exciting opportunity has arisen to join our support services team within community operations where you will play a key role in delivering a high-quality support service.

as you would expect, the post will be both challenging and varied and will deal mainly with the administration duties for built environment & protective services, overseeing the processing of all administrative tasks required and supervising a small team of staff, ensuring all aspects of the remit are managed efficiently and accurately in line with council policies and procedures.

to be successful in this role, you must possess a svq3, hnc, apprenticeship or equivalent. As part of a team, you will also be required to undertake a range of administrative duties including computer data input/processing and reporting, supervision of staff, have a good knowledge of both financial and personnel related matters and dealing with enquiries from members of the public and elected officials.

excellent communication and keyboard skills are essential along with excellent organisational, supervisory, communication and interpersonal skills together with relevant and substantial experience in an administrative/clerical team environment.

working pattern:

monday - thursday: 08:45am - 16:45pm

friday: 08:45am - 16:15pm

working here at north lanarkshire council

if you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well nl. We also have a full package of learning and development through our learning academy learnnl to help you reach your full potential and further your career.

for more information on local authority careers visit the myjobscotland career hub

north lanarkshire council are happy to talk flexible working, we operate a smarter working policy.

to see our recruitment charter.

* for all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.

north lanarkshire council has reached its current allocation of certificates of sponsorship and, as a result, we are unable to provide visa sponsorship at this time.

we are a disability confident leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.

we have also adopted the armed forces community covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.

north lanarkshire council is committed to #keepingthepromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description.

This is one way north lanarkshire is demonstrating our commitment to supporting care-experienced people.

the plan for north lanarkshire is to be the place to live, learn, work, invest and visit. The council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The fair work convention’s framework defines fair work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe fair work can boost creativity, realise untapped potential and increase productivity.

To find out more click on the link.

alternative application packs can be requested in other formats for example, large print, braille, and audio. To request an alternative application pack please phone

the following link contains our easy read documents which will help explain the process and what happens during the selection process: easy read – my nl

*** please note we do not accept cvs in place of the application form. To be considered for this vacancy you must ensure an application form is submitted. Xekaoyc any cv submissions will be disregarded.***