Bakery​/Deli Clerk

Overview

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
• Grocery Clerk (Bakery/Deli) will inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use all equipment in bakery such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods according to food temperature logs and follow cooking instructions.
• Measure, prepare and mix ingredients according to recipes, using a variety of kitchen utensils and equipment.
• Adequately prepare, package, label and inventory ingredients in merchandise.
• Check product quality to ensure freshness; review "sell by" dates and take appropriate action.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store's layout and locate products when requested by customers.
• Stay current with present, future, seasonal, and special ads; gain knowledge of products and respond to questions.
• Maintain awareness of inventory/stocking conditions and note discrepancies.
• Ensure proper temperatures in cases and coolers and maintain temperature logs.
• Promote trust and respect among associates and create a welcoming environment for customers.
• Adhere to food safety regulations and guidelines; reinforce safety programs and report unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs.
• Notify management of customer or employee accidents.
• Work cooperatively in a high-paced and sometimes stressful environment; manage conflict calmly and professionally.
• Follow directions and seek assistance to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform essential functions of this position with or without reasonable accommodation.

• Customer service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain current food handlers permit once employed

• Customer service skills
• Bakery or deli experience is helpful
• Retail experience

Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we’re proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose:
To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. We strive to provide the ingredients you need to create your own recipe for success at work and in life. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Fred Meyer family!

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.…