Deli Production Team Member

Who We Are

We’re a community-owned natural foods grocery store passionate about high-quality food, sustainability, and the cooperative business model. Our mission is rooted in serving our community while creating a workplace that is inclusive, engaging, and supportive. We strive to set a high standard for employment practices by fostering a culture of respect, integrity, and growth. We’re looking for positive, self-motivated people who take pride in delivering excellent customer service, value the quality of their work, show up reliably for their team, and enjoy working together to make a meaningful impact every day.

Reports to:

Prepared Foods Managers

Status:
Non-Exempt, Union Classification Level 1

Availability:
Wednesday - Sunday, 6am-2pm

Production team members ensure all food meets our standards for taste, freshness, safety, and presentation. This role also supports kitchen operations by assisting with receiving deliveries, stocking and rotating product, maintaining clean and well-merchandised displays, and occasionally helping with orders. As part of a collaborative and inclusive team, you’ll contribute to a positive kitchen culture and provide excellent internal and external service.

• Prepare soups, salads, entrees, and other deli items for the service case, Grab & Go (GnG) case, and salad bar while following established Co-op recipes, portioning standards, and food safety guidelines.
• Cook and prep food in accordance with department procedures and safe food handling practices.
• Maintain clean, sanitary, and organized work spaces throughout all stages of production.
• Assist with kitchen prep, cleanup, and general production support as needed.

• Stock, rotate, and face deli items in the service case, Grab & Go case, and salad bar to ensure freshness, safety, and visual appeal.
• Ensure accurate and clear signage, labeling, and pricing on all products.
• Receive deliveries, verify invoice accuracy, and store products properly according to food safety and department standards.
• Maintain back-stock areas in a clean, organized, and food-safe manner.
• May assist with placing orders at the direction of department managers.

• Provide friendly, helpful, and responsive service to customers and co-workers, even while working primarily in back‑of‑house roles.
• Contribute to a positive, respectful, and inclusive kitchen culture that emphasizes cooperation and clear communication.
• Communicate professionally with team members and supervisors to support smooth operations.

• Stay informed about deli promotions, featured items, and product knowledge.
• Support front‑of‑house operations as needed, including restocking, maintaining displays, and interacting with customers.
• Uphold department sanitation, cleanliness, and workplace safety standards at all times.
• Perform other duties as assigned to support department and Co‑op goals.

• Willingness to be trained up to Co‑op’s kitchen standards. Previous kitchen experience is preferred, but not required.
• Ability to provide excellent, friendly, face‑to‑face customer service in a fast‑paced environment.
• Ability to learn about specialty and prepared foods and has an interest in gaining knowledge of natural and organic grocery industry.
• Ability to remain calm, think quickly, prioritize effectively, and problem solve within established guidelines, while handling multiple demands.
• Ability to work well with others in a cooperative environment where teamwork, compassion and constant communication are essential.
• Ability to meet expectations of regular, predictable attendance.
• Ability to work a flexible schedule including mornings, evenings, and weekends.
• Ability to maintain current food handler card.
• Ability to work early mornings, evenings, weekends, and holidays.
• Must be at least 18 years of age.

• Ability to work in moderate and loud noise environments including, but not limited to paging, telephones, human voices, music, and machinery.
• Ability to withstand prolonged standing and walking.
• Ability to frequently reach,…