Quality Assurance Manager

Pacific International has been exclusively retained by a leading North American manufacturer operating within the automotive industry. The organization supports high-volume, highly automated manufacturing operations and supplies critical components into demanding customer environments where quality, consistency, and execution are non-negotiable.

As production volumes and operational complexity continue to increase, the company is seeking a Quality Manager to lead all site-level quality activities. This role owns quality performance across incoming materials, in-process manufacturing, and outgoing finished product, while serving as a key member of the plant leadership team. The Quality Manager will play a central role in strengthening quality systems, driving defect reduction, and ensuring alignment with customer and industry standards typical of automotive manufacturing.

This is a hands‑on leadership role for a quality professional who is comfortable operating in a fast‑paced, equipment‑driven plant environment and who wants full accountability for quality outcomes at the site level.

• Lead and manage all site‑level quality activities within a high‑volume, automated automotive manufacturing facility.
• Own quality performance across incoming inspection, in‑process controls, and outgoing product to ensure customer, regulatory, and industry requirements are consistently met.
• Manage and develop a multi‑layered quality organization including engineers, supervisors, technicians, and inspectors across multiple shifts.
• Own and maintain the site Quality Management System, including document control, corrective actions, audits, and continuous improvement initiatives aligned with automotive quality expectations.
• Establish, track, and improve key quality KPIs, defect trends, scrap, and rework metrics.
• Lead root cause analysis and corrective action efforts using structured automotive problem‑solving methodologies such as RCCA, PFMEA, SPC, and A3.
• Partner closely with operations, maintenance, engineering, supply chain, and logistics to support stable production, rapid issue resolution, and launch readiness.
• Serve as the primary quality interface for customer quality issues, audits, and performance reviews.
• Drive a culture of accountability, standard work, and data‑driven decision making across the plant.
• Ensure ongoing compliance with ISO‑based quality standards and customer‑specific requirements.
• This is a fully onsite role. No remote or hybrid flexibility.

• 7 plus years of quality leadership experience in a manufacturing environment.
• Prior experience leading plant‑level quality in high‑volume, automated manufacturing, ideally within automotive, Tier 1, or Tier 2 supplier environments.
• Proven people leadership experience managing supervisors, engineers, and frontline quality teams.
• Strong working knowledge of ISO‑based quality systems, audits, and customer‑driven quality requirements.
• Experience owning quality KPIs and driving measurable improvement in defect rates, scrap, and customer performance.
• Ability to influence cross‑functional leaders and hold teams accountable in a fast‑paced production environment.
• Comfortable making decisions under pressure and operating with a high degree of ownership.
• Strong communication skills with the ability to engage effectively with plant leadership and customer representatives.

About Pacific International Executive Search:

Pacific International, a globally recognized retained executive search firm, is dedicated to empowering Fortune 500, FTSE 100, and high‑growth enterprises in building exceptional C‑suite, senior‑level, and strategic leadership teams while championing diversity and inclusion. Our adaptability, agility, and forward‑thinking ethos distinguish us in the ever‑evolving business landscape.

Since 1997, we have been dedicated to building lasting client partnerships based on trust and reliability, and a proven track record of successful C‑suite and mid‑to‑senior‑level leadership project delivery across many key industries globally.

At Pacific International, diversity, equity, and inclusion are at the core of who we are and…