Vice President of Operations

Overview

Join the NDCP Team and Make a Difference!

Job Title: VP of Operations

Location: Bellingham, MA

Overview: National DCP, LLC (NDCP) is seeking passionate individuals to join our dynamic team as VP of Operations. We are a $3 billion global supply chain management company serving Dunkin’ franchisees. We support over 10,000 quick service restaurants in the U.S. and distribute products to more than 40 countries. Dunkin’ franchisees turn to our award‑winning organization for extraordinary value, cost‑savings, quality products, and reliable service.

Our organization is at the forefront of the industry, and we want you to be a part of our success story.

Why Join Us? At NDCP, we believe that you can make a difference. We offer a supportive and inclusive work environment where your ideas are valued and your contributions are recognized. Join us to unlock your true potential and embark on a rewarding career journey filled with opportunities for growth and development.

Position Overview: The Vice President of Operations (VPO) will have complete responsibility and oversight for the assigned distribution center. The VPO will serve as the leader of operations for the facility. The primary purpose of this position is to provide distribution, transportation, logistics, and supply chain management leadership and strategy resulting in outstanding customer service, leading to profitable franchisee sales and growth of the Dunkin brand.

This executive will be a dynamic supply chain leader with exceptional team building, hands‑on capabilities, and strategic skills.

Responsibilities:

• Manage the distribution, transportation, and logistics needs of the Dunkin system, including but not limited to the movement of food, beverage, packaging, equipment, new products, obsolete inventory management, and procurement.
• Develop and manage annual operational budgets.
• Manage and maintain excellent relationships with the Dunkin system supplier and distributor communities within the region.
• Develop and manage the implementation of annual and long‑term goals for the facility.
• Build positive relationships with all constituents, including NDCP Senior Management, Franchisees, various Franchisee Organizations, and Company Operations.
• Develop and implement ongoing staff performance and career development programs.
• Ensure that the supply chain strategies are aligned and supportive of the Dunkin System overall business plan(s).
• Identify and implement an effective distribution network.

Supervision Exercised: This role supervises others.

Qualifications:

• A sitting Vice President of Distribution or Logistics or top supply chain leader (preferred) in a significant enterprise of $500 million to 2 billion in supply chain spend.
• Minimum of 12 years of line experience and a strong familiarity with the quick service restaurant industry and food safety management systems.
• A distribution leader in food and packaging commodities that may include oversight for both transportation, warehousing and leadership development.
• Formal responsibility for budget management with full profit and loss accountability for an operating budget of at least $15 million.
• Solid experience in food service distribution management is required, including a detailed understanding of operating environments.
• Co‑op experience is preferred.

Physical Demands:

• Ability to perform work at a desk or sit/stand workstation for extended periods of time and perform work in a multi‑temperature Distribution Center, including:
  Freezer, Chill, and Dry goods areas.
• Ability to operate a computer keyboard and to view a computer screen for extended periods of time.
• Ability to interact with employees and/or customers in the Distribution Center or customer locations.
• Ability to travel to customer locations, other Distribution Centers, Corporate Office, etc., as needed.
• Ability to lift, tug, pull up to fifteen (15) pounds.

Benefits: We offer competitive compensation packages and excellent benefits. Our comprehensive offerings include:

• A variety of affordable Medical, Dental and Vision coverage
• Flexible Spending Accounts
• Company‑paid Group Life, AD&D, Short‑Term and Long‑Term Disability coverage
• Voluntary Life and AD&D…