Regional Operations Director - Hospital Services
Listed on 2026-01-30
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Management
Healthcare Management -
Healthcare
Healthcare Management, Healthcare Administration
Overview
Posting Date 01/26/ West Moorehead St Ste 102, Charlotte, North Carolina, 28208, United States of America
The Role You'd Play as a Director of Operations for the Hospital Services Group.
DaVita Kidney Care is seeking an ambitious, operationally focused, and results-driven Leader. As the Regional Operations Director, you are responsible for a portfolio of ~15 hospital-based acute dialysis programs, ~100 teammates, 6 direct reports, and a P&L of ~$50M. As a Regional Operations Director (ROD), you ll provide strategic and tactical leadership, counsel, and direction to our Acute Dialysis Hospital Services assigned markets to ensure safe, efficient, therapeutic, and ethical patient care.
QualificationsRequired Qualifications to be a successful Regional Operations Director:
5+ years’ experience as a supervisor/leader in operations with at least 2+ years of multisite experience. Healthcare industry background a plus.
Bachelor’s degree, Master’s Degree strongly preferred
Strong leadership acumen; successful team management and development
Prior P&L management experience. Demonstrated track record of successful fiscal and operating leadership; demonstrated financial expertise
Experience working in a matrix organization with the ability to manage multiple priorities across various stakeholders and departments
Demonstrated strong analytical, quantitative and logical thinking skills
Advanced computer skills and proficiency in MS Excel required; intermediate skills and proficiency in MS Word, Outlook and PowerPoint required
Available for moderate travel (20%-50% overnight) - adjust based on travel for this role
Full vaccination against COVID-19 or a medical/religious exemption is required
Complete accountability for your P&L ~ $50M. Manage financial and revenue growth, labor management, contract management and capital expenses.
Drive operational, financial, team and clinical performance of your business through KPIs/metrics.
Work directly with Hospital Services Administrators (HSAs) in facilities to identify and address employee and patient concerns to drive towards Regional goals and standards.
Develop and implement strategic planning initiatives that maximize the region’s clinical care and growth potential.
Review, analyze, and address gaps in service excellence, policies, and/or procedures proactively; identify issues and implement solutions.
Manage financial and revenue growth, operations, and labor management, contract management, and clinical outcomes within the assigned hospital partners.
Maintain existing relationships with hospital partner senior leadership including the c-suite
Interface with business leaders from a broad range of functional teams, including Finance, People Services, Strategy, Quality, and others in support of strategy and operational execution.
Thrive in a company that challenges you to "Get Stuff Done" and rewards you with incentives the right way - top performers earn more.
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, and more.
Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave, pet insurance, and more.
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform Star Learning.
A "community first, company second" culture based on Core Values that really matter.
DaVita’s Hospital Service Group has The Joint Commission’s Gold Seal. HSG achieved its original accreditation in 2013. HSG is the first national inpatient dialysis provider to receive this accreditation.
Award-winning education and training across multiple career paths to help you reach your potential. DaVita has been…
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