Inside Sales Coordinator

At Maple Lane Logistics Inc.,we’vebeen delivering hassle-free freightforwardingsolutions globally since 2019. Our team is built on Efficiency, Commitment, Honesty, and Diligence . Our goal is to uphold customer service standards that promote ethical and professional practices in the worldwide supply chain.

This job posting is for our US office (Maple Lane Logistics (USA) Inc.locatedin the Bellevue/Redmond area.

Maple Lane Logistics is seeking candidates with experience in freightforwardingorlogisticssales who are eager to contribute to a growing and dynamic team. The ideal candidatepossessesstrong customer service skills, solid data analysis capabilities, and excellent written and verbal communication skills. We are looking for self-driven individuals who are highly motivated, results-oriented, and able to thrive in a fast-paced environment while managing multiple priorities effectively.

• Develop new customers through cold calling and emailing
• Prepare and deliver competitive quotations as well respond promptly to customer inquiries for rates, schedules, and services.
• Develop andmaintainrelationships through lead qualification and account research
• Liaise with overseas agents and clients regularly to stay updated with market trends, competitor pricing, and customer demand to provide feedback to leadership.
• Build and update rate tables, tariffs, and pricing tools in alignment with company margin expectations
• Work closely with operations team to hand over confirmed bookings and resolve service issues with coordinating with operations,carriers,and leadership team.
• Analyze trends andidentifynew business opportunities.
• Maintainaccuratecustomer details in company systems.
• Generate reports on quotations, sales pipeline, and customer activity.

• Strong coachability and willingness to learn
• Knowledge of Incoterms, shipping documentation, and rate structure
• Excellentorganizationaland cross-collaboration skills.
• Strong negotiation and customer serviceskillsworking with
  
  B2B or B2C.
• Ability to multi-task effectively.
• Ability to work withminimalsupervision.
• Ability to work under pressure and in a fast-paced environment.
• Reading and writingproficiencyin a Chinese to communicate with overseas partner( highly preferred)
• Knowledge oflogisticssoftware( preferred)
• No OPT or SPT sponsor.

• 2+years' experience in internationallogistics, freight forwarding, and/or sales.
• Experience in data analysis and/or inside sales(preferred)
• Bachelor’s degree in business, logistics, or arelated field

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this Job, the employee is regularly required tosit for extended periodsof time and requires the ability to speak and hear. Specific vision abilities required by this job include close vision for data entry.

• Health insurance
• Paid time off
• Referral program
• Vision insurance

Maple Lane Logistics is an Equal Opportunity Employer.