Sales Associate, Part-Time - Bellevue Square

Overview

None of this work is possible without the incredible people behind it. We’re a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong. And starting right now, we want to do all that with you. No position at Reformation is about the status quo; every team member is passionate about building a company rooted in excellence.

Obsessed with customers and sustainability, we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Associate will execute all efforts required to achieve individual sales goals. Reporting to the Store Manager, essential responsibilities include but are not limited to:

What You’ll Do:

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Contribute to an in-store experience for customers that both surprises and delights them.
• Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships.
• Deliver an elevated client experience acting as a brand ambassador — embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability.
• Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
• Understand the need for consistent inventory accuracy and controls in store.
• Contribute to Loss Prevention in all areas of the business.
• Uphold time and attendance policy.
• Ensure the selling floor reflects the brand and concept standards at all times.
• Share deep product knowledge with genuine enthusiasm.
• Communicate product feedback based on customer input to improve product and merchandising.
• Help ensure the store environment is inspiring and product is easily accessible.
• Understand the core values and culture of Reformation and reflect these in all efforts.
• Maintain a professional, healthy, and productive work environment.

What you’ll bring:

• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities.
• Driven approach to take on new challenges with self-motivation for your work and career.

Compensation:

The wage for this position is $17 - $25 per hour.

• Available to work a minimum of 20 hours per week
• Available to work a minimum of 3 days per week, weekends included
• Able to work a flexible schedule (days, nights, weekends, and holidays if required to meet the needs of the business)

Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.

If you require accommodations during the application or interview process, we’re here to help you show up as your best self.

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary and will be kept confidential. It will not be considered in hiring decisions. If you believe you belong to any of the protected categories listed below, please indicate by making the appropriate selection. This information helps us measure our outreach and recruitment efforts in compliance with applicable laws.

Disability status and related information is collected as part of compliance with OFCCP. Providing this information is voluntary and confidential. More information can be found at the U.S. Department of Labor OFCCP website.

Disabilities include, but are not limited to:

• Alcohol or other substance use disorder (not currently using drugs illegally)
• Autoimmune disorders (e.g., lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS)
• Blind or low vision
• Cancer (past or present)
• Cardiovascular or heart disease
• Celiac disease
• Cerebral palsy
• Deaf or serious difficulty hearing
• Diabetes
• Disfigurement
• Epilepsy or other seizure disorder
• Gastrointestinal disorders
• Intellectual or developmental disability
• Mental health conditions (e.g., depression, anxiety, PTSD)
• Mobility impairment
• Nervous system conditions
• Neurodivergence (e.g., ADHD, autism, dyslexia)
• Paralysis
• Pulmonary or respiratory conditions
• Short stature
• Traumatic brain injury

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