Amazon Shipping, WW Compliance & Risk Lead, Shipper & Services

Position: Amazon Shipping, WW Compliance & Risk Lead, Shipper Experience & Services
Description

About the Role Come build Amazon's next multi-billion dollar business! Amazon Shipping is at the forefront of revolutionizing the logistics industry, and we're looking for an exceptional leader to drive our global Dangerous Goods (DG) & Shipper Risk program to new heights. This is a unique opportunity to play a pivotal role in shaping the future of e-commerce shipping across two major markets, unlocking massive growth while setting new industry standards for safety and compliance.

As the Principal Risk Manager for DG, you'll lead our ambitious four-pillar strategy spanning shipper awareness, enablement/adoption, detection, and enforcement/response across both US and EU operations.

You'll work with talented teams across Amazon to solve complex challenges, drive innovation, and create scalable solutions that will transform how dangerous goods are shipped worldwide. If you're excited about building something from the ground up and making a lasting impact on global commerce, this role is for you.

Key job responsibilities

Strategy Development & Execution:
Develop and drive the comprehensive strategy for Amazon Shipping's Dangerous Goods program across US and EU markets, establishing a unified framework that accommodates regional regulatory differences while maintaining consistent safety standards. Create and maintain the strategic roadmap that enables growth in DG shipping volume across both geographies while ensuring compliance with US DOT, IATA, and EU ADR/RID regulations. Lead the development of scalable solutions that position Amazon Shipping as the industry's most trusted shipping network for dangerous goods in both markets.

Define and track key performance indicators to measure program success across regions and identify areas for strategic improvement. Establish governance structures that enable rapid decision-making while maintaining alignment between US and EU operations.

Program Strategy:
Lead the development and execution of comprehensive shipper education and awareness programs tailored to both US and EU regulatory environments. Design and implement standardized onboarding processes, training materials, and documentation that address market-specific requirements while maintaining operational consistency. Partner with sales, content, and marketing teams across both regions to create educational resources that align with local industry standards while maintaining competitive advantage.

Develop multilingual support capabilities and culturally appropriate communication strategies for the EU market.

Enablement & Adoption:
Drive strategic initiatives to expand DG shipping capabilities across the US and EU networks. Develop and execute programs to increase shipper participation in both markets while maintaining strict safety standards that meet or exceed regional regulatory requirements. Lead the creation of scalable solutions that simplify compliance processes without compromising safety, including the implementation of enhanced API capabilities and improved error handling systems that accommodate both US and EU classification systems.

Establish frameworks for managing differences in packaging requirements, labeling standards, and documentation between the two markets.

Detection Systems & Controls:
Oversee the development and implementation of advanced detection systems for non-compliant dangerous goods across US and EU operations. Lead the expansion of automated detection tools across sort centers in both regions while ensuring consistent inspection protocols that meet local regulatory standards. Design and implement scalable solutions that balance operational efficiency with varying compliance requirements between US DOT and EU ADR frameworks.

Establish harmonized detection capabilities that can identify violations under both regulatory regimes while maintaining operational efficiency.

Enforcement & Response Framework:
Establish and maintain standardized worldwide frameworks for managing DG violations and escalations, with specific protocols addressing US and EU regulatory reporting requirements. Develop progressive response protocols based on case severity levels, ensuring…