District Manager - Service Operations
Job in
Bellevue, King County, Washington, 98004, USA
Listed on 2026-03-05
Listing for:
NW Recruiting Partners
Full Time
position Listed on 2026-03-05
Job specializations:
-
Management
Operations Manager, General Management, Program / Project Manager, Business Management
Job Description & How to Apply Below
Bellevue, WA (Multi-Branch Oversight)
Our client, a market-leading provider of commercial grocery and food service solutions, is seeking a District Manager to lead multiple branch operations within a defined territory. This role is ideal for an experienced operations leader who has built and scaled service organizations-balancing people leadership, customer relationships, and financial performance.
As District Manager, you will have full accountability for service execution, revenue growth, and profitability across several locations. You'll lead a diverse team of field service technicians, supervisors, and administrative staff while partnering closely with Sales, Finance, and Marketing to drive results. This is a hands-on leadership role with significant influence over talent, culture, and operational strategy.
District Manager Responsibilities:
- Lead and oversee three branch operations with full P&L responsibility, and about $10M in annual revenue.
- Drive service revenue growth, margin performance, productivity, and customer satisfaction.
- Develop, coach, and retain a highly skilled field service organization, with up to 15 direct reports.
- Oversee service delivery including installations, preventative maintenance, upgrades, and technical support.
- Build and strengthen relationships with key customers and strategic partners.
- Set and execute operating strategies to meet or exceed financial and operational metrics.
- Collaborate cross-functionally with Sales, Finance, and Marketing to align territory strategy.
- Ensure efficient use of resources, budgets, and inventory across assigned locations.
- Increase employee engagement, performance, and retention through strong leadership and accountability.
- Serve as the point of escalation for complex operational and customer issues.
- Lead special initiatives and continuous improvement projects as needed.
- Bachelor's degree required.
- 10+ years of relevant operations leadership experience, preferably in service-based environments.
- Proven experience managing multi-site operations with P&L accountability.
- Strong financial acumen, including budgeting, forecasting, and KPI management.
- Demonstrated success developing leaders and building high-performing teams.
- Customer-centric mindset with strong relationship management skills.
- Ability to analyze performance data and translate insights into action.
- Mechanical aptitude or experience supporting technical service organizations is a plus.
- Experience with sales strategy, customer development, and long-range planning preferred.
- Medical, Dental, and Vision Insurance
- PTO and paid holidays
- 401K with matching
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