Senior Manager, Technical Consultant

Overview

Get to know Okta Okta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We're building a world where Identity belongs to you.

We are looking for an experienced, enthusiastic, hands-on leader who can rapidly learn the Okta value proposition and apply it to customers of all sizes. This is a key leader of the Professional Services organization accountable for the implementation of Okta services. You have experience managing a technical team, resource forecasting, change management and operational excellence for PS teams. You have a deep understanding of reporting and metrics as well as capacity planning and utilization targets.

You will have a strong Consulting background with an ability to handle multiple work streams and be deeply comfortable with client issues and resolutions. Additionally, this position is a player / coach role that includes customer facing delivery responsibilities.

You are responsible for collaborating with leaders and team members across the Global Professional Services organization for the planning and deployment of the solution for our customers to ensure we are providing the appropriate services for their success.