Senior Director, Success Business Partner

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Job Category

Employee Success

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

This Sr. Director-level ESBP role sits within Salesforce's Technology & Product (T&P) organization and provides strategic people leadership support to the Data Foundations organization—the teams responsible for building and evolving the enterprise data capabilities that underpin Salesforce's platform, products, and AI-powered experiences.

At a time when data, AI, and platform scale are central to Salesforce's strategy, this role operates as a trusted advisor to executive leaders, shaping people strategy, organizational design, and leadership effectiveness for a highly complex, multi-layered organization. The role also serves as the people leader for a team of ESBPs, ensuring strong partnership, consistency, and integration across adjacent product and platform groups supported by other ESBPs.

You will work closely with senior Product and Engineering leaders to ensure the organization is positioned to scale, innovate, and deliver enterprise-grade data capabilities that enable Customer 360, AI-driven insights, and trusted data activation across Salesforce.

• Serve as a trusted people and organizational advisor to senior Product and Engineering leaders within the Data Foundations organization.
• Influence executive decision-making by providing clear, business-grounded counsel on talent strategy, organizational health, leadership effectiveness, and workforce priorities.

• Partner with leaders to translate business and platform strategy into sustainable people and organizational models.
• Lead workforce planning, role clarity, operating model evolution, and location strategy to support scale, efficiency, and long-term capability building.
• Ensure alignment between platform-level priorities and downstream product and engineering execution.

• Lead and develop a team of ESBPs who support related product, platform, and data-adjacent organizations.
• Drive consistency, quality, and integration across ESBP partnerships while respecting distinct scopes and accountability models.
• Act as the connective tissue across ESBP organizations to ensure coherent people strategy execution across Data Foundations and its partner organizations.

• Lead end-to-end talent planning, including succession, leadership pipeline development, and critical role coverage.
• Partner with leaders to identify high-potential talent, development priorities, and readiness for expanded scope in a fast-scaling environment.

• Act as a senior change agent, supporting leaders through complex organizational evolution driven by platform growth, AI acceleration, and shifting business priorities.
• Partner closely with Employee Success Centers of Excellence to drive outcomes across engagement, performance management, compensation planning, and manager capability.

• Leverage people analytics, workforce insights, and business data to inform decisions and proactively identify organizational risks and opportunities.
• Translate data into actionable recommendations that improve organizational performance, resilience, and execution.

• 8+ years of HR / ES business partner experience supporting executive-level client groups in complex,…