Business Analytics Manager

Position

Business Analytics Manager Datacenter Physical Security

Reports To:

Senior Global Manager – Program Support

Location:

Varies

FLSA:
Exempt

Salary:

The Business Analytics Manager (BAM) supports the management and execution of the Datacenter Physical Security Analytics team on a complex, multi $100M global client account, which provides physical security for datacenters. This role is responsible for furthering our data collections and analysis practice in support of the Datacenter Physical Security Operations program. This role is also responsible for leading and developing the business analysts and security operations design program manager.

This role requires experience in data analytics, metrics optimizations, requirement gathering, data sourcing, query building, data analysis, and data visualization. This role will also manage reporting projects and initiatives, communicating findings with various stakeholders which could include executive audiences. A successful candidate will be able to interact with the client and business teams with a service‑focused approach. Seeking a candidate with the ability to balance priorities, who is intellectually curious, with demonstrated Power

BI experience, and excellent attention to detail. This role is highly collaborative in nature providing support for both internal and client teams.

• Lead, mentor, and develop a team of data analysts and security operations design program manager.
• Oversee the design, development, and maintenance of Power BI dashboards and reports that support the datacenter physical security program.
• Collaborate with cross‑functional teams to understand business needs and deliver comprehensive analytics solutions that deliver accurate and insightful business insights.
• Creates compelling visualizations of data to provide necessary business information and insights to stakeholders for making business decisions.
• Manage the analytics project lifecycle from requirement gathering to deployment and maintenance.
• Ensure data accuracy and integrity across all analytics platforms.
• Establish and implement and ensure data accuracy and integrity quality control measures.
• Maintain access controls based on data sensitivity requirements.
• Collaborates cross‑functionally to support the growth of the Datacenter Physical Security program.
• Ensures stakeholder requirements are captured, agreed upon, communicated and measured.
• Builds custom Power BI reports and dashboards, ensuring a compelling, consistent, and accurate story across all audiences.
• Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into digestible and actionable format, all while balancing competing priorities.
• Proactively analyze key reports to make recommendations on trends that should be investigated by teams responsible for the data.
• Detail‑orientated, critical thinker with the ability to analyze complex data sets, distill insights, and forecast trends.
• Investigate new or emerging Microsoft technologies for implementation to continuously improve our reporting capabilities.
• Automates and streamlines reports and daily tasks.
• Supports the program teams with essential reporting functions, compliance tracking, data analysis, and documentation.
• Participates in cross‑functional teams to deliver data on strategic initiatives for special projects.
• Conducts a formal review of reporting‑related documentation at a minimum of once per year.
• Maintains a “customer service” approach to problem solving and works with client to find solutions to questions or concerns.
• At the direction of the Senior Global Manager, delivers ad hoc reports and performs other duties as assigned to ensure the overall success of the Datacenter Physical Security program.
• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
• All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are…