Information Technology Manager
Listed on 2026-02-28
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IT/Tech
IT Project Manager, IT Consultant
Job Description
The 9‑1‑1 Information Technology Manager is a senior leadership role responsible for overseeing all technology operations for a regional public safety communications center serving police, fire, and EMS agencies across Northeast King County. Reporting to the Deputy Director, this position leads IT service delivery, cybersecurity, infrastructure, applications, and staff development in a 24/7 mission‑critical environment. The role bridges daily operational support with long‑term strategic initiatives, including technology modernization, AI adoption, and expansion of IT services to partner agencies.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
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- Master’s degree in IT, Computer Science, or related field
- Experience expanding or monetizing IT services for partner agencies
- Experience with AI technologies in enterprise environments
- AI‑assisted operational tools
- Prompt engineering for LLMs
- AI governance, data security, and responsible use frameworks
- Experience building budgeting, billing, and cost‑recovery models
- AI‑related certifications or formal training
- Experience working with regional or multi‑agency public safety organizations
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