AI Principal Product Manager-Technical, Alexa AI

Define What Trustworthy AI Looks Like at Amazon's Scale

Alexa+ is Amazon's next-generation, generative AI-powered assistant — and trust is its most important feature. As the AI Principal PMT for Alexa Responsible AI, you won t just manage a product roadmap - You Will define the standard for how one of the world s most widely used AI systems earns and keeps customer trust across every language, culture, device, and interaction.

This is a role for a product leader who thinks systematically, moves fast, and has the conviction to make hard calls when the stakes are real.

Responsible AI isn't a compliance checkbox. It s a product discipline and you will own it. You ll define the customer experience for safety guardrails, trust signals, and evaluation frameworks that determine whether Alexa is earning or eroding customer confidence. You ll make the go/no-go calls on features that affect millions of daily interactions — with the data, the customer story, and the scientific grounding to back every decision.

In today s AI landscape, strategy is written in weeks, not years. You ll set a bold, adaptive product vision for Responsible AI — defining near-term priorities with urgency while keeping a clear eye on where the technology and the customer need are heading. You ll author crisp vision documents that align science, engineering, policy, and legal teams around a shared north star for customer trust.

You ll establish the KPIs that measure trust at scale and build the review mechanisms that surface regressions before customers ever encounter them.

This role operates at the intersection of some of Amazon s most consequential product decisions. You ll lead alignment across Applied Science, Engineering, Legal, Policy, and UX — not just within your immediate team, but across Alexa and Devices organizations  ll be the connective tissue that turns ambiguous safety challenges into concrete, shippable solutions that scale across the full Alexa ecosystem.

You ll partner with Applied Scientists to translate breakthrough safety research — RLHF, reward modeling, adversarial robustness — into production-ready customer experiences. You ll navigate the regulatory and policy landscape proactively, partnering with Legal and Policy before new capabilities create new risks. And you ll represent Responsible AI priorities in senior leadership reviews, making the case for investment with airtight data and compelling customer impact.

Your scope spans the full responsible product experience: safety guardrails and trust frameworks, privacy and security implementation, and experiences designed for our most vulnerable customers — including children. You ll ensure that as Alexa+ grows more capable, it grows more trustworthy across every dimension that matters to customers and regulators alike.

You understand how LLMs fail — hallucination, value misalignment, adversarial inputs — well enough to write requirements that solve the problem, not just describe it. You ll author the product requirements that guide safety model development, evaluation system design, and certification processes. When new capabilities create new risks, you ll frame the tradeoff, propose the mitigation, and drive the decision.

You ll mentor PMs across the org, raising the bar on how the team thinks about safety as a product discipline. You ll influence without authority across one of Amazon s most cross-functional domains — and you ll shape how Responsible AI scales across Alexa and partner teams worldwide.

• Deep experience shipping AI or trust-and-safety products at scale — you ve navigated the full arc from research to production in high-stakes environments
• Technical fluency in LLMs and AI safety — you understand how modern language models work, how they fail, and what it takes to make them safer
• Track record of influencing without authority — across science, engineering, policy, and legal, at the most senior levels
• Exceptional written communication — you write documents that…