CX Strategy Lead: Customer Experience & Product Liaison

A leading financial services firm is looking for a CX Strategy Specialist to enhance customer satisfaction by optimizing support processes and collaborating with product and engineering teams. This role is vital in improving the customer experience, with responsibilities including ownership of product readiness and managing relationships across teams. Candidates should have 4-5+ years of relevant experience, strong analytical skills, and the ability to manage large initiatives.

A competitive salary and comprehensive benefits package is offered.
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