Director, Pricing Operations

Get to know Okta

Okta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We're building a world where Identity belongs to you.

Okta is seeking a Director, Pricing Operations to lead and scale the function responsible for transforming pricing strategy into seamless go-to-market execution. As the head of this relatively new and critical department, you will define the long‑term vision, lead and grow a high‑performing team, and establish the operational infrastructure required to support Okta's rapid innovation and market expansion.

You will be the executive architect of the pricing launch process, driving efficiency and scale across the entire organization. This role requires a blend of high‑level strategic transformation and rigorous operational excellence, ensuring that our business systems, policies, and go‑to‑market teams are fully equipped to handle increasingly complex product portfolios.

As the leader of the Pricing Operations function, your responsibilities include:

• Define and build the roadmap for the Pricing Operations function, establishing engagement frameworks and standards for the entire company.
• Lead high‑level partnerships with Pricing Strategy, Product, Legal, Finance, GTM, and Business Technology to evaluate the operational impact of initiatives and ensure global launch readiness.
• Drive enterprise‑wide projects to optimize and automate pricing processes, from SKU creation to revenue recognition and reporting.
• Oversee the development of comprehensive launch plans, ensuring the SKU catalog is maintained and that GTM teams are prepared for new pricing models.
• Direct the strategy for sales enablement and pricing training, gathering feedback from GTM teams to continuously improve the quality and effectiveness of content.
• Synthesize complex data into clear status reports and strategic recommendations for executive leadership and cross‑functional stakeholders.
• Act as the primary authority on pricing architecture, product configuration, and go‑to‑market operational processes.

The ideal candidate is a "dot‑connector" who thrives in a fast‑paced environment and possesses the following:

• Bachelor's degree in Business, Finance, Engineering, Computer Science, or a related field.
• 10+ years of experience in business operations or program management, with a significant portion in a SaaS or enterprise software environment.
• 5+ years of specialized experience in Pricing Operations or Pricing Strategy, including experience leading teams.
• Proven track record of building and managing high‑performing teams and driving complex, cross‑functional execution at scale.
• Ability to quickly grasp complex business models and apply structured thinking to transform legacy processes.
• Exceptional collaboration skills with the ability to influence and communicate effectively across all levels of the organization.
• A learner mentality combined with an owner mindset—someone who is action‑oriented and driven by outcomes.

• Builds Effective Teams:
  Building strong‑identity teams that apply their diverse skills and perspectives to achieve common goals.
• Demonstrates Self‑Awareness (EQ):
  Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
• Develops Talent:
  Developing people to meet both their career goals and the organization's goals.
• Drives Results:
  Consistently achieving results, even under tough circumstances.
• Strategic Mindset:
  Seeing ahead to future possibilities and translating them into breakthrough strategies.

Annual base salary range for San Francisco Bay area: $197,000 —…