Director Design UX​/UI - Hybrid​/Bellevue, WA

Join to apply for the Director Design UX / UI - Hybrid/Bellevue, WA role at Brook Health

Join to apply for the Director Design UX / UI - Hybrid/Bellevue, WA role at Brook Health

Get AI-powered advice on this job and more exclusive features.

This range is provided by Brook Health. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$/yr - $/yr

About Brook Inc

Brook Health is a digital health company. Brook offers a set of products and services extending health-care-management beyond the walls of doctors’ offices and into people’s homes and their day-to-day lives. Brook provides people who are living with chronic conditions a highly personalized high-touch support via a smartphone app offering AI tools, data collection through connected devices, and real-time access to health coaches to make smart, daily decisions and to build healthy habits to achieve their long-term health goals.

Brook also offers a CDC-approved preventative program for people who are at high risk for diabetes. For primary care providers, Brook offers SaaS tools for continuous remote monitoring, providing insights into their patient’s health needs, enabling a new model of care, and early preventative interventions with our own care delivery team resulting in better health outcomes.

Brook offers a dynamic work experience with team members in multiple time zones. We have a fast-paced, user-centric, high-expectation, constantly-improving-ourselves type of culture. Our goal is to change the approach to pre-condition and chronic condition care management, to use technology to support health-care providers in improving patients’ health outcomes.

Job Overview

We’re seeking a Director of Design - UX and UI to lead design strategy and execution across Brook's digital health products and experiences. This role will shape how patients, providers, and care teams interact with our platform, creating intuitive experiences that drive clinical outcomes and user engagement. You'll build and mentor a design organization while establishing design systems that scale across our B2B2C and B2B product portfolio.

You will:

• Define the north-star experience that aligns with clinical, engagement, and commercial goals.
• Establish, build, and mentor a multidisciplinary team, instituting best-practice Design Ops, research cadences, and career ladders.
• Partner deeply with Product, Engineering, Data, Clinical, and Compliance to ship beautiful, accessible, and clinically sound solutions.
• Own Brook’s design-system ecosystem, ensuring consistency, accessibility, and rapid scaling.

This role reports to the Chief Product Officer and sits on the Product leadership team.

Key Responsibilities

Strategic Design Leadership

• Define and execute UX/UI vision for Brook's product experiences, aligning design strategy with clinical outcomes and business objectives
• Establish design principles and standards that balance consumer-grade usability with healthcare compliance requirements
• Lead design transformation initiatives leveraging AI/ML to personalize patient experiences and streamline provider workflows
• Drive accessibility standards ensuring inclusive design for diverse patient populations including elderly and disabled users
• Translate regulatory (HIPAA, FDA, ADA) and clinical requirements into intuitive, scalable experiences.

Design System and Architecture

• Establish design guidelines for seamless workflow across all Brook product interfaces - Care delivery, population health management, analytics and insights, and patient-facing apps.
• Develop playbooks that ensure new features fit coherently into Brook’s broader healthcare-technology stack.

Research, Data & Insights

• Stand up a mixed-methods research practice—field studies, diary tests, unmoderated UX testing—that feeds directly into prioritization. Deploy the latest in AI-
• Partner with Data Analytics to instrument products and create dashboards highlighting friction points and outcome metrics.

Stakeholder Collaboration & Management

• Work cross-functionally with Product, Engineering, Sales, Partner…