Sr Organizational Capability Consultant, M&A Change Management & Communications

Job Summary

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth‑building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year‑round money coaches. That's how we're UNSTOPPABLE for our employees!

This is a hybrid role (3 days/week) in the office and can be based in Bellevue, WA or Overland Park, KS.

• Provide expert organizational effectiveness advising to support assigned lines of business, partnering with HR account teams and business leaders.
• Conduct organizational analysis to identify root causes of performance issues and opportunities, partnering with analytics teams to uncover bottlenecks and effectiveness factors. This includes leading research efforts to identify best standards, analyze existing data, and gather additional insights to inform organizational design and change management strategies.
• Responsible for developing and implementing change management strategies and plans that increase employee adoption and usage and minimize resistance. Lead end‑to‑end change management for M&A or enterprise transformations by developing comprehensive plans that include partner engagement, impact analysis, communications, training, business readiness, and sustainment to ensure successful integration and adoption.
• Lead the design or re‑engineering of organizational operation models, architecting organizations and driving team effectiveness solutions that enable successful integration of people, processes, and systems in support of strategic objectives and future‑state alignment.
• Collaborate with business leaders to address organizational design and development opportunities, including change management initiatives that enable teams to operate effectively and maintain engagement during organizational transitions.
• Develop high‑performing team effectiveness mechanisms and interventions to enhance collaboration, decision‑making, and performance, ensuring alignment across teams.
• Create executive‑level presentations and advanced data visualizations to communicate insights, recommendations, and progress.
• Measure the success and effectiveness of initiatives, creating metrics to develop adoption, engagement, and overall change impact over time, and determining necessary actions to ensure long‑term sustainment and continuous improvement.

• Bachelor's Degree in Business, Human Resources or related field.
• 7-10 years experience in driving end‑to‑end organizational effectiveness work, conducting organizational analyses to diagnose organizational issues, leading large scale operating model and organizational design efforts, and working closely with and influencing executives.
• 5+ years combined project and program management experience.
• 4-7 years experience developing creative and complex communication materials; effective and comfortable working with and communicating at all levels of the business (frontline through executives).
• 5+ years leading high‑level, critical initiatives within the Human Resources function at a large complex corporate environment.
• Thorough knowledge of HR programs, systems, processes and approaches.
• 4-7 years experience in change management including helping leaders embrace and drive significant strategic change.
• High level of business acumen, organizational experience and knowledge to effectively navigate complex matrix and prioritization related issues.
• Ability to think big picture, converting abstract concepts into actionable initiatives.
• Ability to build relationships and strategic alliances with executives to implement and/or update solutions
• Outstanding service orientation; sense of urgency; high-level of personal integrity.
• Ability to work well under pressure and be flexible in adapting and responding to changing situations.
• Excellent time‑management, planning and organizational skills. Ability to meet deadlines in a fast‑paced environment, manage multiple priorities and make ongoing decisions.
• Abil…