Transportation Professional Services Lead

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves:
What is our impact on the world?

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Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.

HDR is a 100% employee‑owned professional services firm, specializing in engineering, architecture, environmental and construction services. While we are most well‑known for adding beauty and structure to communities through high‑performance buildings and smart infrastructure, we provide much more than that. We create an unshakable foundation for progress because our multidisciplinary teams also include scientists, economists, builders, analysts and artists. That's why we believe diversity is our greatest strength.

HDR is seeking an accomplished, forward‑thinking transportation professional to serve as the Professional Services Leader (PSL) for the Washington Transportation Business Group (TBG). Professional Services at HDR advances technical capability, promotes a strong culture of quality and drives continuous improvement. This role is well suited for a leader who excels at integrating technical excellence, people development and operational performance to build high‑performing teams and deliver strong outcomes for clients and communities.

• Be responsible to the Business Group Manager to develop, coordinate, monitor and improve technical competencies of Business Group staff to meet client needs and market drivers.
• Assist with daily operations, such as project oversight, management reviews, financials and driving profitability at the project level.
• Lead and monitor development and training of area staff in technical and business competencies.
• Work with market sector leads on workload projections and coordinating workload sharing with other Business Groups or Areas.
• Lead quality assurance efforts to implement QA/QC Program activities striving for continuous improvement.
• Monitor project QC Review activities including assignment of experienced and qualified reviewers.
• Lead and monitor activities for continuous improvement including development and use of technical standards, procedures, best practices and lessons learned.
• Lead and participate in project reviews and support project teams with management of claims and losses. Participate in 0% reviews and project reviews.
• Review hiring needs, requisitions and offers as delegated by Business Group Manager.
• Participate in key pursuit teaming, staffing discussion and fee development.
• Partner with Market Sector Leaders and Project Delivery Leader.
• Oversee technical and digital delivery evolution, in collaboration with subject matter experts.
• Work with Business Group Manager to streamline and coordinate business processes consistent with Area, corporate policy and MOA.
• Oversee and ensure implementation of quality, standards, and best practices.
• Collaborate with Area operations, market sectors, business classes, and delivery leaders.
• Foster a culture of technical excellence, inclusion, accountability and continuous improvement within TBG.
• Strengthen technical capability and leadership readiness to consistently deliver high‑quality projects.
• Mentor staff at all career levels and develop structured technical learning paths that support retention and professional growth in the TBG.
• Support and advance the people‑management and delivery leadership skills of Transportation Business Class Leads and supervisors within their teams.
• Champion recruiting and workforce planning in partnership with the BGM, BDL and Market Sector Leads to align talent with strategic growth and client needs.
• Achieve utilization, staffing and project profitability goals through proactive resource planning and data‑driven decision making.
• Lead staff coordination and resource…