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Customer Service Rep Technical Support

Senior Customer Experience Lead — End-to-End Journeys

Job in Bellevue, King County, Washington, 98009, USA
Listing for: T-Mobile
Full Time position
Listed on 2026-03-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Technical Support
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading technology company is seeking a Principal Customer Experience Manager in Bellevue, WA. This role will oversee customer journeys, ensuring a customer-first approach, and drive performance improvements. The ideal candidate should have 8+ years in customer experience roles, strong leadership skills, and the ability to analyze and simplify customer feedback. T-Mobile offers competitive salaries, hybrid work opportunities, and comprehensive benefits to support employee growth and satisfaction.
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Position Requirements
10+ Years work experience
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