Client Care Coordinator

Overview

Skin Spirit is a leading aesthetic skincare and body clinic with over 55 locations nationwide. We offer safe, medically‑proven treatments and personalized client care. This role supports the daily operations of a medical spa.

Administrative

Full Time

Bellevue, WA

$20.00 - $28.00 / hour

• Available to work any shift, including weekday, weekend, evening, opening and closing shifts.
• Provide excellent client care and customer service.
• Answer and screen high volume inbound calls.
• Manage appointments: scheduling, moving, canceling appointments.
• Actively promote clinic treatments, services, products and promotions.
• Provide accurate and timely responses to client requests.
• Accurately complete client transactions.
• Manage multiple responsibilities while keeping clients as a priority.
• Perform opening and closing duties of the clinic.
• Provide basic office administrative support: mailing, faxing, sorting, typing, filing.
• Maintain complete confidentiality per company policy.
• Assist with other duties and projects as assigned by management.

• High School Diploma or GED required; AA preferred.
• 1+ years of customer or sales experience; experience in an aesthetic setting preferred.
• Exceptional customer service skills.
• Ability to be efficient and productive in a fast‑paced environment.
• Ability to multi‑task, prioritize, and organize with high accuracy.
• Team player who can work independently under supervision.
• Proficient with Internet, Outlook, Excel, Word; quick to learn new software.
• Social media experience is a plus.
• Excellent written, verbal, interpersonal skills.
• Great attention to detail and accuracy.
• Demonstrated good judgment, strong character, ethics, and high standards.
• Understanding of medical office, cosmetic procedures, and skincare products.
• Experience with Zenoti or other POS systems (preferred).

• Prolonged periods of:
  • Sitting at desk and working on a computer.
  • Repetition of same movements.
  • Talking and hearing.
• Occasional periods of:
  • Standing, walking, using hands and fingers, handling.
  • Reaching with hands and arms.
  • Climbing, balancing, stooping, kneeling, crouching, crawling.
  • Occasionally lifting/moving up to 20 pounds and occasionally up to 30 pounds.

Competitive benefits package including generous employee discounts, Friends & Family discounts, paid holidays, 401(k) with company match. Full‑time employees receive Medical, Vision, and Dental insurance.

Skin Spirit is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws.

Hiring is based on merit, competence, performance, and business needs.