Sr. Channel Success Manager

“I'm Mitchell, one of the founders of Deposely, and together with Donnie, we couldn't be more excited to be expanding our team. When we launched Deposely, we started with three goals in mind. #1 Solve real problems. #2 Learn new skills. #3 Have fun doing it! I am grateful to say we’ve stayed on course with those goals.

Our philosophy around team building is centered around passion and compassion. By that, I mean we want our team to be all-in while keeping the human aspect top-of-mind. You'll find that our team is full of energy, serious but not too serious, and also understanding.

We're a rapidly growing AI startup excited about technology and the legal space. Today, Deposely empowers one specific subsection of the work litigators do, but it's a big part: depositions. You may have seen in the popular television program, Suits or other shows where a lawyer will sit down in a conference room across from a witness with a camera pointed at them and ask them questions under oath—that's a deposition.

What television omits, are the hours and hours of work that go into preparing for, conducting, and reviewing depositions.

That's where Deposely comes in! We save real time and money for lawyers and their clients, by giving them incredibly powerful tools in an industry that has historically been technologically underdeveloped. What’s more, we love what we do because we believe legal work is important and protects everyday people.

While we are early stage, we have already:

• Secured dozens of paying law firms
• Helped hundreds of users
• Landed in Am Law 200

And beyond just our bottom line, we also believe in increasing equitable access to justice through technology. From near day 1, we've launched several programs focused on the A2J fight, including Deposely Essentials and the Deposely Justice Initiative

As the Senior Channel Success Manager at Deposely, you will be the primary bridge between our product and our most critical channel partners:
Court Reporting Agencies (CRAs). Sitting within the Customer Success organization, you will own the end-to-end success of our integration with strategic, well-known CRAs, ensuring they are technically integrated and commercially empowered to sell Deposely to their law firm clients. Here are some of the duties you can expect to participate in:

• Strategic Onboarding:
  Lead the project management of complex product integrations with our Tier 3 & Tier 4 partners, ensuring a seamless technical launch.
• Sales & Marketing Enablement:
  Act as a force multiplier by training CRA sales teams and providing the marketing resources they need to successfully sell our product to law firms.
• Product Feedback Loop:
  Capture critical feedback from CRAs and their clients to circulate back to our engineering team to drive efficiency and scale in our onboarding methodology.
• Strategic Growth:
  Monitor key metrics related to channel-led sales and usage; forecast risks and implement targeted interventions to ensure the success of the channel.
• Process Building:
  Leverage front line feedback to enhance "Channel Success" playbooks and tools for scale.

• Are a collaborative builder, eager to roll up your sleeves in a small-team environment while scaling operations.
• Thrive in environments that require juggling varied responsibilities and using judgement to determine the best next step.
• Have proven success in scaling and driving efficiencies in large enterprise accounts, ideally in legal tech, fintech, or workflow SaaS.
• Excel at data-driven decision-making, with strong skills in creating business cases, ROIs, and handling client escalations.
• Thrive in full-cycle CS (from onboarding to advocacy) and enjoy partnering with leadership/founders on high-stakes expansions & renewals.
• Strong understanding of medium and large organizations and their technology adoption processes
• Excellent communication, empathy, and relationship-building skills
• Comfortable with ambiguity, fast iteration, and startup pace

• Legal industry experience.
• Early growth stage company experience.

• Competitive compensation with bonus component
• Equity grant
• Unlimited PTO with a recommended 4 weeks (and we will bug you if you go too long without using it)
• Opportunity to shape a function and team from the ground up
• Medical, dental, and vision
• Office space in downtown Bellevue, WA
• Company paid monthly Parking or Orca Pass
• Access to Fitness Center, Shower & Lockers