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Program Manager — Ops Excellence & Integration

Job in Bellevue, King County, Washington, 98009, USA
Listing for: Amazon Jobs
Full Time position
Listed on 2026-02-01
Job specializations:
  • Business
    Operations Manager
Job Description & How to Apply Below
Position: Program Manager — Relocation Ops Excellence & Integration

At Amazon Worldwide Returns & ReCommerce (WWR&R), we aspire to zero: zero cost of returns, zero waste, and zero defects. We are an agile, innovative organization dedicated to “making zero happen” to benefit our customers, company, and environment. We constantly innovate to create long‑term value at Amazon by investing in the future and focusing on the planet, not just on the bottom line.

WWR&R includes business, product, program, data, and software engineering teams, who together manage the lifecycle of returned and damaged products.

Key job responsibilities
  • Operational capabilities to support new business needs
  • Operational processes to reduce cost through performance efficiencies
  • Standard Operating Procedures to ensure compliance, quality, and scalability
  • Field tools and dashboards to assist with execution of brilliant basic pillars
  • Shared projects with other WWR&R teams – NCRC,
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