Operations Specialist

At MoodysNWC
, we’re looking for a proactive, adaptable, and highly organized Operations Specialist who thrives on keeping people, processes, and priorities moving. You’ll own the details, support the big picture, and make sure nothing slips through the cracks in our fast-paced consulting environment.

This is a hybrid role based in Bellevue, WA
, requiring a minimum of 3 in-office days per week
. The Operations Specialist will report to the HR & Operations Manager.

• You’re the hub of logistics and daily operations.
• Manage office supplies, mail, and IT equipment inventory
• Ensure new hires are fully set up before Day 1 with laptops, workspace, system access, and welcome materials
• Run new hire orientation to ensure a smooth onboarding experience
• Coordinate conference room bookings and in-office schedules
• Manage the operations inbox—triage requests and direct them appropriately
• Track recurring internal tasks and deadlines, helping leadership stay on top of what’s next
• Compile and share a regular report of upcoming deliverables, deadlines, and operational tasks with the leadership team to support visibility and accountability
• Attend key internal meetings and take/distribute notes and action items
• Plan and coordinate internal events, team offsites, and client appreciation efforts
• Support travel booking and logistics for senior leaders
• Coordinate with vendors and manage basic service relationships
• Handle administrative tasks such as filing, document prep, and collecting signatures

• You’ll help maintain the systems and culture that keep our team thriving.
• Maintain accurate employee records and documentation
• Support benefits administration and respond to employee policy questions
• Assist with onboarding and offboarding logistics
• Support internal engagement initiatives and team-building efforts

• You’ll help ensure our client operations and internal workflows stay tight and organized.
• Track deliverables and milestone dates across client engagements
• Support invoice coordination, expense tracking, and financial documentation in collaboration with the finance team
• Prepare light internal reports and status updates when needed

• You’ll be a steady hand behind the scenes.
• Schedule meetings and coordinate calendars for senior leaders
• Prepare agendas, materials, and follow-ups for key internal meetings
• Various tasks as assigned to support the leadership team

• Have a strong sense of ownership and initiative—you notice problems before they become problems
• Communicate clearly and know how to manage up
• Are comfortable juggling multiple responsibilities and shifting priorities
• Have a sharp eye for detail but can also think a few steps ahead
• Enjoy being helpful and creating order in fast-paced environments

• 5–7 years of experience in operations, client management, HR, office coordination, or administrative support
• Strong written and verbal communication skills
• Tech-savvy and a fast learner; proficient in Microsoft Office and GSuite
• Discretion and professionalism in handling confidential information
• Bonus: experience working in consulting, professional services, or startup environments
• Benefits:
  Full medical, dental, and vision coverage, PTO accrual – up to 40 hours per year.
• Hybrid schedule (minimum 3 in-office days per week), standard working hours (i.e., 8 am – 5pm PST, with necessity to flex hours up/down based on business need)
• Variety, visibility, and opportunity to grow with the company

Moodys

NWC is a results-driven management consulting firm headquartered in the Seattle metro area. We specialize in digital product and program management and partner with Fortune 100 clients to drive meaningful outcomes. Our team is full of sharp, resourceful, and collaborative people who care deeply about delivering quality work.

Moodys

NWC is an equal opportunity employer. We believe diversity drives innovation, and we are committed to creating a workplace where everyone feels seen, heard, and supported.